A Reference Model for a Service Level Agreement: In domain of Information Sharing Services

Activity: Talk or presentation typesTalk or presentation (not at a conference)Academic

Period6 Jul 2020
Event title10th International Symposium on Business Modeling and Software Design
Event typeConference
Conference number10
LocationPotsdam, Germany, BerlinShow on map
Degree of RecognitionInternational


  • Service level Agrement
  • Conceptual Reference Model
  • Service level objectives