Using ILIAS to develop large-scale software training

  • John van der Baaren (Speaker)
  • Wopereis, I. (Speaker)
  • Maaike Bos-Van den Reijen (Speaker)

    Activity: Talk or presentation typesOral presentationAcademic

    Description

    Around 2000 employees of Mondriaan, a large Dutch institution for mental healthcare, had to be trained within two months’ time to use an upgraded electronic medical record (EMR) software package. Since the training period was short and traditional training facilities were limited, it was decided to adopt an e-learning solution. Contemporary instructional design principles like the whole task approach were applied to create the learning tasks (Van Merriënboer & Kirschner, 2013). Task analyses revealed professional tasks for four distinct user groups, namely administrators, nurses, therapists, and doctors. For each user group an e-learning course was designed consisting of interactive exercises on how to use the new EMR software, For each professional task (e.g. Create a day care plan) exercises were arranged from easy (i.e., much instructional support like hints and direct feedback) to difficult (i.e., little instructional support). Each course included a 12 to 16 item test. The courses were developed as SCORM modules using the Ilias Scorm editor. Student course progress was stored so students could interrupt their learning at any time. The exercises were created with Adobe’s Captivate 5.5 software. The tests were created and implemented with the Ilias test tool. The results of the e-learning solution were very satisfactory. Within two months time the employees successfully completed the course with an average test score of 85%. On average they spend 90 minutes on the course and the test whereas it was expected it would take them on average 120 minutes to complete both. A questionnaire administered eighth weeks after introduction of the new EMR software shows that users had very little problems using the new software. It further indicates that this e-learning solution should be used for similar situations in the future.
    Period29 Aug 2013
    Event title12th International ILIAS Conference
    Event typeConference
    LocationMunich, Germany
    Degree of RecognitionInternational