Alex Henkel

dr.

Lecturer, Department of Organisation
Researcher, Research Line Innovation (part of LIRS program)
Researcher, Research Line Resilience (part of LIRS program)

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2 Similar Profiles

interaction Social Sciences

emotion Social Sciences

customer Social Sciences

employee Social Sciences

resources Social Sciences

Employees Business & Economics

Dehumanization Medicine & Life Sciences

well-being Social Sciences

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2017 2019

4 Article

Prosocial versus Instrumental Motives for Interpersonal Emotion Regulation

Niven, K., Henkel, A. P. & Hanratty, J., 2019, In : Journal of Theoretical Social Psychology. 3, 2, p. 85-96

Research output: Contribution to journal › Article › Academic › peer-review

emotion

Values

Discounting humanity: When consumers are price conscious, employees appear less human

Henkel, A. P., Boegershausen, J., Hoegg, J., Aquino, K. & Lemmink, J., Apr 2018, In : Journal of Consumer Psychology. 28, 2, p. 272-292 21 p.

Research output: Contribution to journal › Article › Academic › peer-review

Dehumanization

Marketing

Employees

Discounting

Research

Storm after the Quiet: how Marketplace Interactions Shape Consumer Resources in Collective Goal Pursuits

Henkel, A. P., Boegershausen, J., Ciuchita, R. & Odekerken-Schröder, G., 4 Jan 2017, In : Journal of the Association for Consumer Research. 2, 1, p. 26-47 22 p.

Research output: Contribution to journal › Article › Academic › peer-review

interaction

resources

service provider

well-being

inclusion

The Social Dimension of Service Interactions: Observer Reactions to Customer Incivility

Henkel, A. P., Boegershausen, J., Rafaeli, A. & Lemmink, J., 1 May 2017, In : Journal of Service Research. 20, 2, p. 120-134 15 p.

Research output: Contribution to journal › Article › Academic › peer-review

customer

employee

Personnel

interaction

firm

Prizes

AMA SERVSIG BEST DISSERTATION AWARD 2017

Alex Henkel (Recipient), 2017

Prize: Prize (including medals and awards) › Academic

C.W. Park Young Contributor Award 2019

Alex Henkel (Recipient), 2 Mar 2019

Prize: Prize (including medals and awards) › Academic

honors and awards

psychology

Netspar Individual Research Fellowship

Alex Henkel (Recipient), 1 Sep 2018

Prize: Fellowship awarded competitively › Academic

Activities 2017 2020

5 Publication Peer-review (journal publication)
1 Participating in OR organising an event