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Dive into the research topics where Alex Henkel is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Projects
- 1 Not started
Research Output
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Emotions and technology in pension service interactions: Taking stock and moving forward
Eberhardt, W., Henkel, A. & Hoet, C., Apr 2020, Tilburg: Netspar. 41 p. (Netspar Industry paper series, Vol. 144). (Netspar Design Paper, Vol. 144).Research output: Book/Report › Technical report › Professional
Open Access -
Evaluation of a Financial Portfolio Visualization using Computer Displays and Mixed Reality Devices with Domain Experts
Schroeder, K., Ajdadilish, B., Henkel, A. P. & Calero Valdez, A., Apr 2020, CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. New York, NY: Association for Computing Machinery (ACM), p. 1-9 9 p.Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceeding › Academic › peer-review
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Half human, half machine: Augmenting service employees with AI for interpersonal emotion regulation
Henkel, A., Bromuri, S., Iren, D. & Urovi, V., Jun 2020, 16th International Research Conference in Service Management: La Londe Conference 2020, June 2nd-5th, 2020, Proceedings. Marseille : Aix-Marseille Université, p. 20-20 1 p.Research output: Chapter in Book/Report/Conference proceeding › Conference Abstract/Poster in proceeding › Academic › peer-review
Open Access -
Robotic transformative service research: deploying social robots for consumer well-being during Covid-19 and beyond
Henkel, A. P., Čaic, M., Blaurock, M. & Okan, M., 5 Nov 2020, In: Journal of Service Management. 31, 6, p. 1131-1148 18 p.Research output: Contribution to journal › Article › Academic › peer-review
Open Access -
Robots at the Frontline: How Consumers Perceive Firms that Employ Service Robots
Henkel, A. P., Oct 2020.Research output: Contribution to conference › Abstract › Academic
File
Prizes
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AMA SERVSIG BEST DISSERTATION AWARD 2017
Henkel, Alex (Recipient), 2017
Prize: Prize (including medals and awards) › Academic
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C.W. Park Young Contributor Award 2019
Henkel, Alex (Recipient), 2 Mar 2019
Prize: Prize (including medals and awards) › Academic
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Netspar Individual Research Fellowship
Henkel, Alex (Recipient), 1 Sep 2018
Prize: Fellowship awarded competitively › Academic
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Social Sciences and Humanities Research Council Canada Research Fellowship
Henkel, Alex (Recipient), 2020
Prize: Fellowship awarded competitively › Academic
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Wiley Top Downloaded Article Award
Henkel, Alex (Recipient), 6 Jun 2019
Prize: Prize (including medals and awards) › Academic
File
Activities
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Journal of Business Research (Journal)
Alex Henkel (Peer reviewer)
2020 → …Activity: Publication peer-review and editorial work types › Publication Peer-review (journal publication) › Academic
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Journal of Service Research (Journal)
Alex Henkel (Peer reviewer)
2020Activity: Publication peer-review and editorial work types › Publication Peer-review (journal publication) › Academic
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CAROU (Center for Actionable Research of the Open University)
Alex Henkel (Consultant / Advisor)
1 Jan 2019 → 31 Dec 2019Activity: Consultancy types › Consultancy / Advice › Popular
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Learning and Innovation in Resilient Systems 2019
Petru Curseu (Organiser), Stef Boesten (Organiser), Alex Henkel (Organiser), Petra Neessen (Organiser) & Pien Walraven (Organiser)
24 Oct 2019 → 25 Oct 2019Activity: Participating in or organising an event types › Participating in OR organising an event › Academic
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Journal of Service Research (Journal)
Alex Henkel (Peer reviewer)
2019Activity: Publication peer-review and editorial work types › Publication Peer-review (journal publication) › Academic