Activities per year
Activities
- 3 Conference contribution (without a publication)
- 3 results
Search results
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Using LLMs for call center quality monitoring
Waelbers, B. (Speaker)
29 Aug 2024 → 30 Aug 2024Activity: Talk or presentation types › Conference contribution (without a publication) › Academic
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A Systematic Literature Review on the Application of Artificial Intelligence in Human-To-Human Customer Service Interactions
Waelbers, B. (Speaker)
23 Oct 2024Activity: Talk or presentation types › Conference contribution (without a publication) › Academic
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Exploring the impact of AI on human-to-human customer service: A systematic literature review
Waelbers, B. (Speaker)
6 Nov 2024Activity: Talk or presentation types › Conference contribution (without a publication) › Academic