Research output per year
Research output per year
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Dive into the research topics where Kim Janssens is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
- 1 Similar Profiles
Collaborations and top research areas from the last five years
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
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Eye-tracking: Collecting data – management, process, analysis and interpretation
Quartier, K. & Janssens, K., 2024, Researching and Analysing Business: Research Methods in Practice. Foroudi, P. & Dennis, C. (eds.). Routledge, Taylor & Francis Group, p. 193-204 12 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review
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Critical incidents and supplier satisfaction - investigating tipping points in a seller’s market
Janssens, K., Gelderman, C. J. & Petersen, J., 2023, In: Journal of Business and Industrial Marketing. 38, 13, p. 154-165 12 p.Research output: Contribution to journal › Article › Academic › peer-review
Open Access -
critical incidents and supplier satisfaction - investigating tipping points in seller's markets
Gelderman, C., Petersen, J. & Janssens, K., 11 Apr 2022.Research output: Contribution to conference › Paper › Academic
File19 Downloads (Pure) -
Improving customer loyalty through employee characteristics: How employee characteristics influence customer satisfaction and customer loyalty towards Dutch supermarkets
Janssens, K., Schijns, J. M. C. & van Ierland, L., 23 Oct 2021, Association for Business Communication (ABC): Proceedings of the 86th Annual International Conference October 18-23, 2021 – Virtual. Leigh Ann, W. (ed.). Association for Business Communication (ABC), p. 413-414 2 p.Research output: Chapter in Book/Report/Conference proceeding › Conference Abstract/Poster in proceeding › Academic › peer-review
Open AccessFile4453 Downloads (Pure) -
Retail design as a communication strategy: Exploring customer experience via eye-tracking
Janssens, K., Beckers, C. & Quartier, K., 10 Jun 2021, The value of design in retail and branding. Quartier, K., Petermans, A., Melewar, T. C. & Dennis, C. (eds.). Emerald Group Publishing Ltd., p. 137-146 10 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review
Prizes
Activities
- 3 Talk or presentation (not at a conference)
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Critical incidents and supplier satisfaction - investigating tipping points in seller's markets
Janssens, K. (Speaker)
10 Apr 2022 → 13 Apr 2022Activity: Talk or presentation types › Talk or presentation (not at a conference) › Academic
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Improving customer loyalty through employee characteristics
Janssens, K. (Speaker)
18 Oct 2021Activity: Talk or presentation types › Talk or presentation (not at a conference) › Academic
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Insights in sensory marketing and customer experience - Studium Generale lezing
Janssens, K. (Speaker)
29 Nov 2019Activity: Talk or presentation types › Talk or presentation (not at a conference) › Academic