Interpersonal Stress Intervention with AI

Henkel, Alex (PI)
Bromuri, Stefano (Co-supervisor)
Waelbers, Bea (Junior researcher)

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Using AI to predict service agent stress from emotion patterns in service interactions
Bromuri, S., Henkel, A. P., Iren, D. & Urovi, V., 10 Sept 2021, In: Journal of Service Management. 32, 4, p. 581-611 31 p.
Research output: Contribution to journal › Article › Academic › peer-review

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