A descriptive model of Information Problem Solving while using Internet

Saskia Brand-Gruwel*, Iwan Wopereis, Amber Walraven

*Corresponding author for this work

    Research output: Contribution to journalArticleAcademicpeer-review

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    This paper presents the IPS-I-model: a model that describes the process of Information Problem Solving (IPS) in which the Internet (I) is used for searching information. The IPS-I-model is based on three studies, in which students in secondary and (post) higher education were asked to solve information problems, while thinking aloud. In-depth analyses of the thinking-aloud protocols revealed that the IPS-process consists of five constituent skills: (a) define information problem, (b) search information, (c) scan information, (d) process information, and (e) organize and present information. Further the studies revealed that for the on-going IPS-process regulation skills prove to be crucial. The IPS-I-model depicts both the constituent skills, regulation skills, and important conditional skills. The model gives an initial impetus for designing IPS-instruction.
    Original languageEnglish
    Pages (from-to)1207-1217
    JournalComputers & Education
    Issue number4
    Early online date18 Jul 2009
    Publication statusPublished - Dec 2009


    • information problem solving


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