A Framework for IT Project Complexity Management

Stefan Morcov*, Liliane Pintelon, R.J. Kusters

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review


Complexity is ubiquitous in modern IT engineering and project management. It is traditionally associated with risk and failure. But complexity also works: it delivers functionality, creativity, innovation. This paper proposes a conceptual framework to support IT Project Complexity Management in a structured, systematic way, consisting of the following processes: plan, identify, analyze, plan response strategies, monitor and control. The processes interact with each other and with other project management processes; they overlap, are incremental and iterative. They are described in terms of inputs and outputs, with a detailed inventory of available tools and techniques proposed for each process and step.
Original languageEnglish
Title of host publicationProocedings of the 14th IADIS International Conference: Information Systems 2021
Subtitle of host publicationIS 2021
Place of PublicationLissabon
PublisherIADIS Press
Number of pages8
ISBN (Print)978-989-8704-27-6
Publication statusPublished - 2021
Event14th IADIS International Conference Information Systems 2021: IS 2021 - Online, IADIS, Lisbon, Portugal
Duration: 3 Mar 20215 Mar 2021
Conference number: 14


Conference14th IADIS International Conference Information Systems 2021
Internet address


  • Project Management
  • Complexity
  • Complex Projects
  • Positive Complexity
  • Appropriate Complexity


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