A reference model-based user requirements elicitation process: Toward operational business-IT alignment in a co-creation value network

Samaneh Bagheri, R.J. Kusters, J.J.M. Trienekens, P.W.P.J. Grefen

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)72-85
Number of pages14
JournalInformation and Software Technology
Volume111
DOIs
Publication statusPublished - Jul 2019

Keywords

  • Operational business-IT alignment
  • Customer knowledge management process and challenges
  • User requirements elicitation process
  • Elicitation problems
  • Reference model
  • Design science research
  • Co-creation value network
  • MANAGEMENT
  • DESIGN SCIENCE
  • INDUSTRY
  • DELPHI METHOD
  • FUTURE
  • COMPANY
  • INFORMATION-TECHNOLOGY
  • STRATEGIC ALIGNMENT
  • FRAMEWORK
  • CONCEPTUALIZATION

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