A transdisciplinary review and framework of consumer interactions with embodied social robots: Design, delegate, and deploy

Marah Blaurock*, Martina Čaić, Mehmet Okan, Alexander P. Henkel

*Corresponding author for this work

Research output: Contribution to journalReview articlepeer-review

2 Citations (Web of Science)
Original languageEnglish
Pages (from-to)1877-1899
Number of pages23
JournalInternational Journal of Consumer Studies
Volume46
Issue number5
Early online date5 Apr 2022
DOIs
Publication statusPublished - Sep 2022

Keywords

  • consumers
  • embodied social robots
  • future research agenda
  • human–robot service interactions
  • systematic literature review
  • BEHAVIOR
  • ELEMENTARY-SCHOOL
  • ELDERLY CARE
  • COGNITION
  • ATTITUDES
  • human-robot service interactions
  • ARTIFICIAL-INTELLIGENCE
  • SERVICE ROBOTS
  • ENGAGEMENT
  • FUNDAMENTAL PROPOSITIONS
  • TECHNOLOGY

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