Analysing business-IT alignment in the IT outsourcing context: A Case Study Approach

E. (Ekaterina) Sabelnikova, C.-M. (Claudia-Melania) Chituc, J.J.M. Trienekens

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Abstract

Information technology plays an increasingly important role in developing business strategies. Consequently, it is vital for organizations to ensure an alignment between IT and business strategies and goals. Usually business-IT alignment (BIA) is understood at the organizational level between business and IT teams, whereas IT outsourcing (ITO) extends organizational boundaries and implies inclusion of service providers. In the case of ITO, BIA is harder to achieve and manage. In this paper it is proposed to measure ITO maturity through a set of factors that influence the success of ITO activities, while a selected BIA maturity framework has been extended with two additional dimensions. The combined BIA-ITO model has been applied in a case study, with the purpose to empirically validate the model as well as to gain valuable insights on the BIA-ITO relationship in practice. The results indicate that IT outsourcing can have a positive impact on business-IT alignment.
Original languageEnglish
Title of host publicationProceedings of the 17th International Conference on Enterprise Information Systems
EditorsSlimane Hammoudi, Leszek Maciaszek, Ernest Teniente
Place of PublicationPortugal
PublisherSCITEPRESS-Science and Technology Publications, Lda.
Pages5-16
Number of pages12
Volume2
ISBN (Print)9789897580963
DOIs
Publication statusPublished - 2015
Event17th International Conference on Enterprise Information Systems - Barcelona, Spain
Duration: 27 Apr 201530 Apr 2015
Conference number: 17
http://www.iceis.org/?y=2015

Conference

Conference17th International Conference on Enterprise Information Systems
Abbreviated titleICEIS 2015
CountrySpain
CityBarcelona
Period27/04/1530/04/15
Internet address

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