Abstract
With the progressing developments of Artificial Intelligence (AI) in business and society, understanding the role of AI in enabling organizational change and agility has become an increasingly relevant area of inquiry. However, despite this interest, the specific effects of an AI architecture capability that helps firms design and deploy AI technologies in the organization on firms’ dynamic change capability remains an underexplored area in the literature. To address this gap, we built upon the dynamic capabilities view and conducted an extensive survey of senior business and IT managers in the Netherlands. Based on a sample of 168 final respondents, we tested a research model with associated hypotheses using a composite-based structural equation modeling (SEM) approach. The analyses confirm the hypotheses and show that AI architecture positively enables the firm’s change capability. Furthermore, the firm’s change capability positively impacts operational agility. Hence, our work extends the current knowledge base of dynamic capabilities while offering various implications for practice. These practical recommendations could facilitate managers overcoming change capability and agility challenges.
Original language | English |
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Title of host publication | Business Modeling and Software Design |
Subtitle of host publication | 13th International Symposium, BMSD 2023, Utrecht, The Netherlands, July 3–5, 2023, Proceedings |
Editors | Boris Shishkov |
Place of Publication | Cham |
Publisher | Springer |
Pages | 203-213 |
Number of pages | 11 |
Volume | 483 |
Edition | 1 |
ISBN (Electronic) | 978-3-031-36757-1 |
ISBN (Print) | 978-3-031-36756-4 |
DOIs | |
Publication status | Published - Jul 2023 |
Event | 13th International Symposium on Business Modeling and Software Design - OU, Utrecht, Netherlands Duration: 3 Jul 2023 → 5 Jul 2023 Conference number: 13 https://is-bmsd.org/ |
Publication series
Series | Lecture Notes in Business Information Processing |
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Volume | 483 |
ISSN | 1865-1348 |
Conference
Conference | 13th International Symposium on Business Modeling and Software Design |
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Abbreviated title | BMSD 2023 |
Country/Territory | Netherlands |
City | Utrecht |
Period | 3/07/23 → 5/07/23 |
Internet address |
Keywords
- AI Architecture Capability
- Artificial Intelligence (AI)
- Change Capability
- Composite-based structural equation modeling
- Dynamic Capabilities
- Operational Agility