Assessment of Factors Influencing Business Process Harmonization: A Case Study in an Industrial Company

J.J.M. Trienekens, H.L. Romero, L. Cuenca

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Abstract

While process harmonization is increasingly mentioned and unanimously associated with several benefits, there is a need for more understanding of how it contributes to business process redesign and improvement. This paper presents the application, in an industrial case study, of a conceptual harmonization model on the relationship between drivers and effects of process harmonization. The drivers are called contextual factors which influence harmonization. Assessment of these contextual factors in a particular business domain, clarifies the extent of harmonization that can be achieved, or that should be strived at. From both qualitative, as well as some quantitative, assessment results, insights are being discussed on the extent of harmonization that can be achieved, and on action plans regarding business (process) harmonization and (IT) integration.
Original languageEnglish
Title of host publicationProceedings of the 18th International Conference on Enterprise Information Systems
Subtitle of host publicationVolume 1: ICEIS
EditorsSlimane Hammoudi, Leszek Maciaszek, Michele M. Missikoff, Olivier Camp, José Cordeiro
Place of PublicationPortugal
PublisherSCITEPRESS-Science and Technology Publications, Lda.
Pages103-110
Number of pages8
Volume1
ISBN (Print)9789897581878
Publication statusPublished - 2016
Event18th International Conference on Enterprise Information Systems - Roma, Italy
Duration: 25 Apr 201628 Apr 2016
Conference number: 18th
http://www.iceis.org/?y=2016

Conference

Conference18th International Conference on Enterprise Information Systems
Abbreviated titleICEIS 2016
CountryItaly
CityRoma
Period25/04/1628/04/16
Internet address

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