“Because people can see me”: Appropriation of YouTube for chronic illness management

Nwakego Isika, Antonette Mendoza, R. Bosua

    Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review

    Abstract

    With the rapid increase of social media adoption globally, there has been a surge in the number of chronically ill adults who utilize social media tools as part of their illness management practice. While there have been numerous conceptual papers discussing the potential benefits of appropriation in this context, there seem to be limited studies that have explored the appropriation of social media platforms by this cohort. This paper addresses this gap in knowledge through a case study with a mixed method approach to examine the appropriation of YouTube by chronically ill adults to better understand and manage their Fibromyalgia illness. Our results highlight the process of social media appropriation which include: viewing to vlogging; implementing workarounds and; borderless appropriation of social media tools. In addition, self-presentation, building transactive relationships, engagement in illness advocacy and technology features were found to influence appropriation outcomes for chronically ill adults on social media.
    Original languageEnglish
    Title of host publicationProceedings of the 27th European Conference on Information Systems (ECIS)
    Subtitle of host publicationStockholm & Uppsala, Sweden, June 8-14, 2019
    Place of PublicationStockholm & Uppsala
    PublisherAIS Electronic Library
    Number of pages19
    ISBN (Print)9781733632508
    Publication statusPublished - 15 May 2019
    Event27th European Conference on Information Systems - Stockholm University, Stockholm & Uppsala, Sweden
    Duration: 8 Jun 201914 Jun 2019
    Conference number: 27
    https://communities.aisnet.org/events/event-description?CalendarEventKey=43f2fe4d-47c7-46ce-b7e7-590a6c90c376&CommunityKey=1f442065-9f02-4b4e-992a-33d9451d90e5&Home=%2Fevents%2Fcalendar
    http://ecis2019.eu/

    Conference

    Conference27th European Conference on Information Systems
    Abbreviated titleECIS 2019
    Country/TerritorySweden
    CityStockholm & Uppsala
    Period8/06/1914/06/19
    Internet address

    Keywords

    • Technology Appropriation
    • Social media appropriation
    • Mixed methods analysis
    • Chronic illness

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