Abstract
Small and Medium Enterprises (SME) comprise 99% of the European-economy, though, most research and implementation methods concerning Business Process Management Systems (BPMS) focus on large enterprises. We create a BPMS implementation method that is suitable for SMEs. Based on three existing BPMS implementation methods and by incorporating differentiators of SMEs and large enterprises a BPMS implementation method is constructed. The constructed method is validated through a series of interviews with BPMS implementation experts. Experts agree with the constructed method though discussion arise on a more detailed level of activities in the method.
| Original language | English |
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| Pages | 84-98 |
| Number of pages | 15 |
| Publication status | Published - 2012 |
| Externally published | Yes |
| Event | 25th Bled eConference - eDependability: Reliable and Trustworthy eStructures, eProcesses, eOperations and eServices for the Future - Bled, Slovenia Duration: 17 Jun 2012 → 20 Jun 2012 |
Conference
| Conference | 25th Bled eConference - eDependability: Reliable and Trustworthy eStructures, eProcesses, eOperations and eServices for the Future |
|---|---|
| Country/Territory | Slovenia |
| City | Bled |
| Period | 17/06/12 → 20/06/12 |
Keywords
- BPM
- BPMS
- Implementation method
- SME