Can Circular Touch Points create Customer Values in Healthcare?: A Multiple Case Study into Connecting Circular Activities with Value Creation

P.J.M. (Paul) van Boerdonk; H.R. Krikke; W.D.B.H.M. Lambrechts

Can Circular Touch Points create Customer Values in Healthcare? A Multiple Case Study into Connecting Circular Activities with Value Creation

P.J.M. (Paul) van Boerdonk, H.R. Krikke, W.D.B.H.M. Lambrechts

Research output: Chapter in Book/Report/Conference proceeding › Conference Abstract/Poster in proceeding › Academic › peer-review

Original language	English
Title of host publication	5th International Online Conference on New Business Models
Subtitle of host publication	Sustainable. Circular. Inclusive.
Editors	Nusi Cornelissens
Place of Publication	Nijmegen
Publisher	Radboud University Nijmegen
Pages	111-115
Number of pages	5
Publication status	Published - Jul 2020
Event	5th International Online Conference on New Business Models : Sustainable, circular, inclusive - Online, Nijmegen, Netherlands Duration: 1 Jul 2020 → 2 Jul 2020 https://www.nbmconference.eu/

Conference

Conference	5th International Online Conference on New Business Models
Country/Territory	Netherlands
City	Nijmegen
Period	1/07/20 → 2/07/20
Internet address	https://www.nbmconference.eu/

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https://www.nbmconference.eu/dl/ProceedingsNBM2020conference.pdf

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van Boerdonk, P. J. M., Krikke, H. R., & Lambrechts, W. D. B. H. M. (2020). Can Circular Touch Points create Customer Values in Healthcare? A Multiple Case Study into Connecting Circular Activities with Value Creation. In N. Cornelissens (Ed.), 5th International Online Conference on New Business Models: Sustainable. Circular. Inclusive. (pp. 111-115). Radboud University Nijmegen. https://www.nbmconference.eu/dl/ProceedingsNBM2020conference.pdf

van Boerdonk, P.J.M. (Paul) ; Krikke, H.R. ; Lambrechts, W.D.B.H.M. / Can Circular Touch Points create Customer Values in Healthcare? A Multiple Case Study into Connecting Circular Activities with Value Creation. 5th International Online Conference on New Business Models: Sustainable. Circular. Inclusive.. editor / Nusi Cornelissens. Nijmegen : Radboud University Nijmegen, 2020. pp. 111-115

@inbook{c22d09b7394c4420abccf2a2d3d60797,

title = "Can Circular Touch Points create Customer Values in Healthcare?: A Multiple Case Study into Connecting Circular Activities with Value Creation",

author = "{van Boerdonk}, {P.J.M. (Paul)} and H.R. Krikke and W.D.B.H.M. Lambrechts",

year = "2020",

month = jul,

language = "English",

pages = "111--115",

editor = "Cornelissens, {Nusi }",

booktitle = "5th International Online Conference on New Business Models",

publisher = "Radboud University Nijmegen",

address = "Netherlands",

note = "5th International Online Conference on New Business Models : Sustainable, circular, inclusive ; Conference date: 01-07-2020 Through 02-07-2020",

url = "https://www.nbmconference.eu/",

}

van Boerdonk, PJM, Krikke, HR & Lambrechts, WDBHM 2020, Can Circular Touch Points create Customer Values in Healthcare? A Multiple Case Study into Connecting Circular Activities with Value Creation. in N Cornelissens (ed.), 5th International Online Conference on New Business Models: Sustainable. Circular. Inclusive.. Radboud University Nijmegen, Nijmegen, pp. 111-115, 5th International Online Conference on New Business Models , Nijmegen, Netherlands, 1/07/20. <https://www.nbmconference.eu/dl/ProceedingsNBM2020conference.pdf>

Can Circular Touch Points create Customer Values in Healthcare? A Multiple Case Study into Connecting Circular Activities with Value Creation. / van Boerdonk, P.J.M. (Paul); Krikke, H.R.; Lambrechts, W.D.B.H.M.
5th International Online Conference on New Business Models: Sustainable. Circular. Inclusive.. ed. / Nusi Cornelissens. Nijmegen: Radboud University Nijmegen, 2020. p. 111-115.

Research output: Chapter in Book/Report/Conference proceeding › Conference Abstract/Poster in proceeding › Academic › peer-review

TY - CHAP

T1 - Can Circular Touch Points create Customer Values in Healthcare?

T2 - 5th International Online Conference on New Business Models

AU - van Boerdonk, P.J.M. (Paul)

AU - Krikke, H.R.

AU - Lambrechts, W.D.B.H.M.

PY - 2020/7

Y1 - 2020/7

UR - https://www.nbmconference.eu/publications/

M3 - Conference Abstract/Poster in proceeding

SP - 111

EP - 115

BT - 5th International Online Conference on New Business Models

A2 - Cornelissens, Nusi

PB - Radboud University Nijmegen

CY - Nijmegen

Y2 - 1 July 2020 through 2 July 2020

ER -

Can Circular Touch Points create Customer Values in Healthcare? A Multiple Case Study into Connecting Circular Activities with Value Creation

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