Challenges Developing Customer Orientation in Technical Oriented Organizations: A Study of a Social Rich, Multifaceted and Complex Phenomenon

Jean Louis Steevensz

Challenges Developing Customer Orientation in Technical Oriented Organizations: A Study of a Social Rich, Multifaceted and Complex Phenomenon

Jean Louis Steevensz

Research Program Learning and Innovation in Resilient systems (LIRS)

Research output: Thesis › Doctoral Thesis › Thesis 2: defended at OU & OU (co)supervisor, external graduate

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Original language	English
Qualification	PhD
Awarding Institution
Supervisors/Advisors	Groot, N., Supervisor, External person Johannesen, S.O., Supervisor, External person Maclean, D., Co-supervisor, External person
Award date	9 Nov 2018
Place of Publication	Heerlen
Publisher	Open Universiteit
Print ISBNs	9789493014008
Publication status	Published - 9 Nov 2018

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Thesis_Steevensz-Final_051018Final published version, 3.44 MB

Cite this

@phdthesis{d60de79929c341b59475112ddb44c181,

title = "Challenges Developing Customer Orientation in Technical Oriented Organizations: A Study of a Social Rich, Multifaceted and Complex Phenomenon",

author = "Steevensz, {Jean Louis}",

year = "2018",

month = nov,

day = "9",

language = "English",

isbn = "9789493014008",

publisher = "Open Universiteit",

}