Continuous business case usage in the context of a strategic IT enabled investment at Rabobank

K. Maes, Steven De Haes*, Wim Van Grembergen, T. Huygh, J. Maaswinkel

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review


It has been argued that optimal value creation from IT enabled investments requires a business case that is used throughout the entire investment lifecycle, as opposed to an approach that terminates when the investment is formally approved. This approach requires a rational transformation in the perspective on business cases in which they need to become a living document that is frequently updated and matures along the investment. This study presents the business case process for a strategic IT enabled investment at Rabobank. The case site was specifically selected for being a high-performer in the area of continuous business case usage. This case study shows how a high-performer operating in an IT intensive industry makes use of a continuous business case approach during a strategic IT enabled investment and the benefits they perceive from it.
Original languageEnglish
Pages (from-to)48-64
Number of pages17
JournalInternational Journal of IT/Business Alignment and Governance
Issue number1
Publication statusPublished - 2017
Externally publishedYes


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