Abstract
It has been argued that optimal value creation from IT enabled investments requires a business case that is used throughout the entire investment lifecycle, as opposed to an approach that terminates when the investment is formally approved. This approach requires a rational transformation in the perspective on business cases in which they need to become a living document that is frequently updated and matures along the investment. This study presents the business case process for a strategic IT enabled investment at Rabobank. The case site was specifically selected for being a high-performer in the area of continuous business case usage. This case study shows how a high-performer operating in an IT intensive industry makes use of a continuous business case approach during a strategic IT enabled investment and the benefits they perceive from it.
Original language | English |
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Pages (from-to) | 48-64 |
Number of pages | 17 |
Journal | International Journal of IT/Business Alignment and Governance |
Volume | 8 |
Issue number | 1 |
DOIs | |
Publication status | Published - 2017 |
Externally published | Yes |