Creating integral value for stakeholders in closed loop supply chains

Maren Schenkel*, Harold Krikke, Marjolein C. J. Caniels, Erwin van der Laan

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

This paper contributes to the existing literature by researching integral value creation in closed loop supply chains (CLSCs). We distinguish between multiple types of business value, strategic success factors, and multiple groups of stakeholders that affect and are affected by CLSC activities. To gain empirical evidence, we collect and analyze in-depth data of four case studies in business to business markets in high capital goods. Our findings show that CLSC activities create opportunities and reduce risks for the focal company and their primary and secondary stakeholders. Strategic success factors such as product design, customer services, and CLSC business models modify CLSC processes and, hence, increase value. Intra-and inter organizational information sharing and stakeholder relationships strengthen value creation by influencing the strategic success factors. We conclude with the formulation of propositions.
Original languageEnglish
Pages (from-to)155-166
Number of pages12
JournalJournal of Purchasing and Supply Management
Volume21
Issue number3
DOIs
Publication statusPublished - Sep 2015
Event23rd Annual IPSERA Conference on Purchasing and Supply Management in Difficult Times - The Sky is the Limit - Pretoria, South Africa
Duration: 1 Jan 2014 → …

Keywords

  • Closed loop supply chains
  • Value creation
  • Stakeholder theory
  • Business model
  • Strategic success factors
  • Information value
  • Reverse supply chain
  • REVERSE LOGISTICS PRACTICES
  • TRIPLE BOTTOM-LINE
  • PRODUCT RECOVERY
  • ENVIRONMENTAL SUSTAINABILITY
  • COMPETITIVE ADVANTAGE
  • PERFORMANCE-EVIDENCE
  • RESOURCE COMMITMENT
  • MANAGERS POSTURE
  • TAKE-BACK
  • DESIGN

Cite this

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title = "Creating integral value for stakeholders in closed loop supply chains",
abstract = "This paper contributes to the existing literature by researching integral value creation in closed loop supply chains (CLSCs). We distinguish between multiple types of business value, strategic success factors, and multiple groups of stakeholders that affect and are affected by CLSC activities. To gain empirical evidence, we collect and analyze in-depth data of four case studies in business to business markets in high capital goods. Our findings show that CLSC activities create opportunities and reduce risks for the focal company and their primary and secondary stakeholders. Strategic success factors such as product design, customer services, and CLSC business models modify CLSC processes and, hence, increase value. Intra-and inter organizational information sharing and stakeholder relationships strengthen value creation by influencing the strategic success factors. We conclude with the formulation of propositions.",
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author = "Maren Schenkel and Harold Krikke and Caniels, {Marjolein C. J.} and {van der Laan}, Erwin",
year = "2015",
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language = "English",
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pages = "155--166",
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Creating integral value for stakeholders in closed loop supply chains. / Schenkel, Maren; Krikke, Harold; Caniels, Marjolein C. J.; van der Laan, Erwin.

In: Journal of Purchasing and Supply Management, Vol. 21, No. 3, 09.2015, p. 155-166.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - Creating integral value for stakeholders in closed loop supply chains

AU - Schenkel, Maren

AU - Krikke, Harold

AU - Caniels, Marjolein C. J.

AU - van der Laan, Erwin

PY - 2015/9

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N2 - This paper contributes to the existing literature by researching integral value creation in closed loop supply chains (CLSCs). We distinguish between multiple types of business value, strategic success factors, and multiple groups of stakeholders that affect and are affected by CLSC activities. To gain empirical evidence, we collect and analyze in-depth data of four case studies in business to business markets in high capital goods. Our findings show that CLSC activities create opportunities and reduce risks for the focal company and their primary and secondary stakeholders. Strategic success factors such as product design, customer services, and CLSC business models modify CLSC processes and, hence, increase value. Intra-and inter organizational information sharing and stakeholder relationships strengthen value creation by influencing the strategic success factors. We conclude with the formulation of propositions.

AB - This paper contributes to the existing literature by researching integral value creation in closed loop supply chains (CLSCs). We distinguish between multiple types of business value, strategic success factors, and multiple groups of stakeholders that affect and are affected by CLSC activities. To gain empirical evidence, we collect and analyze in-depth data of four case studies in business to business markets in high capital goods. Our findings show that CLSC activities create opportunities and reduce risks for the focal company and their primary and secondary stakeholders. Strategic success factors such as product design, customer services, and CLSC business models modify CLSC processes and, hence, increase value. Intra-and inter organizational information sharing and stakeholder relationships strengthen value creation by influencing the strategic success factors. We conclude with the formulation of propositions.

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KW - ENVIRONMENTAL SUSTAINABILITY

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