Critical incidents and supplier satisfaction - investigating tipping points in a seller’s market

Keyphrases

• Buyers 100%
• Supplier Satisfaction 100%
• Seller's Market 100%
• Critical Incident Technique 40%
• Dutch 20%
• Microprocess 20%
• Survey Data 20%
• Design Methodology 20%
• Buyer-supplier Relationships 20%
• Safety Issues 20%
• Early Warning System 20%
• Performance-based Contracting 20%
• Operational Level 20%
• Management Research 20%
• Tender 20%
• Purchasing Management 20%
• Supply Management 20%
• Technical Staff 20%
• Rich Description 20%
• Irritation 20%
• Prior Expectations 20%
• Infrastructure Sector 20%

Social Sciences

• Critical Incident 100%
• Critical Incident Technique 66%
• Dutch 33%
• Survey Analysis 33%
• Supply Management 33%
• Early Warning System 33%
• Price 33%
• Design Methodology 33%