Customer Value Types Predicting Consumer Behavior at Dutch Grocery Retailers

Kim Janssens*, Wim Lambrechts, Henriëtte Keur, Janjaap Semeijn

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

2 Citations (Web of Science)
Original languageEnglish
Article number127
Pages (from-to)1-19
Number of pages19
JournalBehavioral sciences
Volume10
Issue number8
DOIs
Publication statusPublished - 5 Aug 2020

Keywords

  • ATTRIBUTES
  • LOYALTY
  • MODEL
  • PERCEIVED VALUE
  • SATISFACTION
  • SELF-CONGRUITY
  • SERVICE QUALITY
  • SPECIALTY
  • STORE
  • VALUE CREATION
  • Word-of-Mouth
  • consumer behavior
  • customer value
  • grocery retail formats
  • repurchase intention
  • satisfaction
  • Grocery retail formats
  • Satisfaction
  • Repurchase intention
  • Consumer behavior
  • Customer value

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