Customer Value Types Predicting Consumer Behavior at Dutch Grocery Retailers

Kim Janssens*, Wim Lambrechts, Henriëtte Keur, Janjaap Semeijn

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Article number127
Pages (from-to)1-19
Number of pages19
JournalBehavioral sciences
Volume10
Issue number8
DOIs
Publication statusPublished - 5 Aug 2020

Keywords

  • consumer behavior
  • customer value
  • grocery retail formats
  • satisfaction
  • repurchase intention
  • Word-of-Mouth
  • SERVICE QUALITY
  • PERCEIVED VALUE
  • SELF-CONGRUITY
  • VALUE CREATION
  • SATISFACTION
  • STORE
  • MODEL
  • ATTRIBUTES
  • SPECIALTY
  • LOYALTY

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