Do happy employees make happy customers? An explanatory research on satisfaction in the Dutch veterinary practice

Kris van den Bogaard*, J.M.C. Schijns

*Corresponding author for this work

Research output: Contribution to conferenceAbstractProfessional

Original languageEnglish
Number of pages1
Publication statusPublished - 24 Nov 2021
EventMind Matters Initiative Research Symposium 2021: Understanding and supporting veterinary mental health - Online, RCVS, United Kingdom
Duration: 24 Nov 202124 Nov 2021


ConferenceMind Matters Initiative Research Symposium 2021
Country/TerritoryUnited Kingdom
Internet address


  • Customer satisfaction
  • customer loyalty

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