Dynamics of service definitions: An explorative case study of the purchasing process of professional ICT-services

Cees J. Gelderman; Janjaap Semeijn; Anton de Bruijn

doi:10.1016/j.pursup.2015.04.004

Dynamics of service definitions: An explorative case study of the purchasing process of professional ICT-services

Cees J. Gelderman, Janjaap Semeijn^*, Anton de Bruijn

^*Corresponding author for this work

Research output: Contribution to journal › Article › Academic › peer-review

15 Citations (Web of Science)

Original language	English
Pages (from-to)	220-227
Number of pages	8
Journal	Journal of Purchasing and Supply Management
Volume	21
Issue number	3
Early online date	26 Apr 2015
DOIs	https://doi.org/10.1016/j.pursup.2015.04.004
Publication status	Published - Sept 2015
Event	23rd Annual IPSERA Conference on Purchasing and Supply Management in Difficult Times - The Sky is the Limit - Pretoria, South Africa Duration: 1 Jan 2014 → …

Keywords

Service definition
Service definition dynamics
Specification
(De)Stabilization
Sourcing process
Professional services
Contractual governance
Relational governance
OUTSOURCING CONTRACTS
GOVERNANCE MECHANISMS
BUSINESS SERVICES
SUPPLY CHAINS
PERFORMANCE
PERSPECTIVE
MANAGEMENT

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10.1016/j.pursup.2015.04.004

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@article{c6fc45c1b2c3432dab0a121d2e60a226,

title = "Dynamics of service definitions: An explorative case study of the purchasing process of professional ICT-services",

keywords = "Service definition, Service definition dynamics, Specification, (De)Stabilization, Sourcing process, Professional services, Contractual governance, Relational governance, OUTSOURCING CONTRACTS, GOVERNANCE MECHANISMS, BUSINESS SERVICES, SUPPLY CHAINS, PERFORMANCE, PERSPECTIVE, MANAGEMENT",

author = "Gelderman, \{Cees J.\} and Janjaap Semeijn and \{de Bruijn\}, Anton",

year = "2015",

month = sep,

doi = "10.1016/j.pursup.2015.04.004",

language = "English",

volume = "21",

pages = "220--227",

journal = "Journal of Purchasing and Supply Management",

issn = "1478-4092",

publisher = "Elsevier Ltd",

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note = "23rd Annual IPSERA Conference on Purchasing and Supply Management in Difficult Times - The Sky is the Limit ; Conference date: 01-01-2014",

}

TY - JOUR

T1 - Dynamics of service definitions

T2 - 23rd Annual IPSERA Conference on Purchasing and Supply Management in Difficult Times - The Sky is the Limit

AU - Gelderman, Cees J.

AU - Semeijn, Janjaap

AU - de Bruijn, Anton

PY - 2015/9

Y1 - 2015/9

KW - Service definition

KW - Service definition dynamics

KW - Specification

KW - (De)Stabilization

KW - Sourcing process

KW - Professional services

KW - Contractual governance

KW - Relational governance

KW - OUTSOURCING CONTRACTS

KW - GOVERNANCE MECHANISMS

KW - BUSINESS SERVICES

KW - SUPPLY CHAINS

KW - PERFORMANCE

KW - PERSPECTIVE

KW - MANAGEMENT

U2 - 10.1016/j.pursup.2015.04.004

DO - 10.1016/j.pursup.2015.04.004

M3 - Article

SN - 1478-4092

VL - 21

SP - 220

EP - 227

JO - Journal of Purchasing and Supply Management

JF - Journal of Purchasing and Supply Management

IS - 3

Y2 - 1 January 2014

ER -

Dynamics of service definitions: An explorative case study of the purchasing process of professional ICT-services

Keywords

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