@inbook{29add77b6c254a94a9e387ba960c2b55,
title = "EDM: eindstation in ontwikkeling van database marketing?",
author = "J.M.C. Schijns",
year = "2004",
language = "Dutch",
volume = "13",
series = "ROS Report",
publisher = "Leon Op de Beek",
number = "13",
pages = "61--66",
editor = "Robin Kemme and Gusta Winnubst and Annemieke Bartholomeus and Jacomien Glazenburg and Jose Houtman and Diederik Parlevliet",
booktitle = "ROS Report, Magazine over Interactieve Communicatie",
address = "Netherlands",
}