Effective it use among residential caregivers: The role of autonomy, competence and relatedness

Wilma van Etten, Marlies van Steenbergen, Guido Ongena, Johan Versendaal

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review

Abstract

Technological innovation in the healthcare sector is increasing, but integration of information technology (IT) in the care process is difficult. Healthcare workers are important agents in this IT integration. The purpose of this study is to explore factors that feed motivation to use IT. Self-determination theory (SDT) is applied to study how motivational factors impact effective IT use among frontline caregivers in residential care settings. As the team is very important to these caregivers, the team is our unit of analysis. In an embedded single case study design, interviews were conducted with all nine members of a team effectively using IT. All three basic psychological needs from SDT - autonomy, competence and relatedness - were found to have impact on effective IT use, though autonomy was primarily experienced at team level. Conversely, the effective use of an IT collaboration tool influences relatedness.

Original languageEnglish
Title of host publication35th Bled eConference
Subtitle of host publicationDigital Restructuring and Human (Re)action: June 26 – 29, 2022, Bled, Slovenia, Conference Proceedings
EditorsAndreja Pucihar, Mirjana Kljajic Borstnar, Roger Bons, Anand Sheombar, Guido Ongena, Doroteja Vidmar
PublisherUniversity of Maribor Press
Pages417-431
Number of pages15
ISBN (Electronic)9789612866167
DOIs
Publication statusPublished - 23 Jun 2022
Externally publishedYes
Event35th Bled eConference, BLED 2022 - Bled, Slovenia
Duration: 26 Jun 202229 Jun 2022

Conference

Conference35th Bled eConference, BLED 2022
Country/TerritorySlovenia
CityBled
Period26/06/2229/06/22

Keywords

  • effective IT use
  • motivation
  • residential care
  • self determination theory
  • theory of effective use

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