Empirical study of ERP systems implementation costs in Swiss SMES

C. Equey; R.J. Kusters; S. Varone; N. Montandon

Empirical study of ERP systems implementation costs in Swiss SMES

C. Equey, R.J. Kusters, S. Varone, N. Montandon

Research output: Chapter in Book/Report/Conference proceeding › Conference Article in proceeding › Academic › peer-review

Abstract

Based on sparse literature investigating the cost of ERP systems implementation, our research uses data from a survey of Swiss SMEs having implemented ERP in order to test cost drivers. The main innovation is the proposition of a new classification of cost drivers that depend on the enterprise itself, rather than on ERP. Particular attention is given to consulting fees as a major factor of implementation cost and a new major cost driver has come to light. "Consultant experience", not previously mentioned as such in literature, appears as an important aspect of ERP implementation cost. Particular attention must be paid to this factor by the ERP implementation project manager.

Original language	English
Title of host publication	ICEIS 2008 - Proceedings of the Tenth International Conference on Enterprise Information Systems, Volume DISI, Barcelona, Spain, June 12-16, 2008
Editors	J. Cordeiro, J. Felipe
Publisher	INSTICC Press
Pages	143-148
Number of pages	6
ISBN (Print)	978-989-8111-36-4
Publication status	Published - 2008

Cite this

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title = "Empirical study of ERP systems implementation costs in Swiss SMES",

abstract = "Based on sparse literature investigating the cost of ERP systems implementation, our research uses data from a survey of Swiss SMEs having implemented ERP in order to test cost drivers. The main innovation is the proposition of a new classification of cost drivers that depend on the enterprise itself, rather than on ERP. Particular attention is given to consulting fees as a major factor of implementation cost and a new major cost driver has come to light. {"}Consultant experience{"}, not previously mentioned as such in literature, appears as an important aspect of ERP implementation cost. Particular attention must be paid to this factor by the ERP implementation project manager.",

author = "C. Equey and R.J. Kusters and S. Varone and N. Montandon",

year = "2008",

language = "English",

isbn = "978-989-8111-36-4",

pages = "143--148",

editor = "J. Cordeiro and J. Felipe",

booktitle = "ICEIS 2008 - Proceedings of the Tenth International Conference on Enterprise Information Systems, Volume DISI, Barcelona, Spain, June 12-16, 2008",

publisher = "INSTICC Press",

address = "Portugal",

}

Empirical study of ERP systems implementation costs in Swiss SMES. / Equey, C.; Kusters, R.J.; Varone, S. et al.
ICEIS 2008 - Proceedings of the Tenth International Conference on Enterprise Information Systems, Volume DISI, Barcelona, Spain, June 12-16, 2008. ed. / J. Cordeiro; J. Felipe. INSTICC Press, 2008. p. 143-148.

Research output: Chapter in Book/Report/Conference proceeding › Conference Article in proceeding › Academic › peer-review

TY - GEN

T1 - Empirical study of ERP systems implementation costs in Swiss SMES

AU - Equey, C.

AU - Kusters, R.J.

AU - Varone, S.

AU - Montandon, N.

PY - 2008

Y1 - 2008

N2 - Based on sparse literature investigating the cost of ERP systems implementation, our research uses data from a survey of Swiss SMEs having implemented ERP in order to test cost drivers. The main innovation is the proposition of a new classification of cost drivers that depend on the enterprise itself, rather than on ERP. Particular attention is given to consulting fees as a major factor of implementation cost and a new major cost driver has come to light. "Consultant experience", not previously mentioned as such in literature, appears as an important aspect of ERP implementation cost. Particular attention must be paid to this factor by the ERP implementation project manager.

AB - Based on sparse literature investigating the cost of ERP systems implementation, our research uses data from a survey of Swiss SMEs having implemented ERP in order to test cost drivers. The main innovation is the proposition of a new classification of cost drivers that depend on the enterprise itself, rather than on ERP. Particular attention is given to consulting fees as a major factor of implementation cost and a new major cost driver has come to light. "Consultant experience", not previously mentioned as such in literature, appears as an important aspect of ERP implementation cost. Particular attention must be paid to this factor by the ERP implementation project manager.

M3 - Conference Article in proceeding

SN - 978-989-8111-36-4

SP - 143

EP - 148

BT - ICEIS 2008 - Proceedings of the Tenth International Conference on Enterprise Information Systems, Volume DISI, Barcelona, Spain, June 12-16, 2008

A2 - Cordeiro, J.

A2 - Felipe, J.

PB - INSTICC Press

ER -

Empirical study of ERP systems implementation costs in Swiss SMES

Abstract

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