Enterprise Architecture Artifacts’ Role in Improved Organizational Performance

Frank Grave*, R. van de Wetering, R.J. Kusters

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review


The significance of enterprise architecture (EA) in strategic renewal, such as digital transformations, is evident and widely accepted. Firms rely on EA to support strategic renewal, especially digital technology-driven strategic renewal. EA artifacts are used to document and communicate decisions and facts about the EA’s current, future, and transition states. They facilitate bridging the communication gap and alignment between business and IT stakeholders. However, despite extant research in the area of EA, its role in strategic renewal, and its contribution to improving organizational performance, EA artifacts’ contribution mechanism is still unknown. Therefore, this research explores how EA artifact creation and use facilitate strategic renewal, such as digital transformations. Based on 29 interviews at 4 case firms, we found 17 different EA artifacts and 16 ways EA contributes to strategic renewal, i.e., 16 EA values. Moreover, we determined the interrelatedness of EA values and a model of how EA artifacts contribute to strategic renewal and improved organizational performance. The EA artifact value contribution mechanism described in this study is simple and universal and, thus, has significant implications for both practice and research.
Original languageEnglish
Title of host publicationBusiness Modeling and Software Design
Subtitle of host publication13th International Symposium, BMSD 2023, Utrecht, The Netherlands, July 3–5, 2023, Proceedings
EditorsBoris Shishkov
Number of pages11
ISBN (Electronic)978-3-031-36757-1
ISBN (Print)978-3-031-36756-4
Publication statusPublished - Jul 2023
Event13th International Symposium on Business Modeling and Software Design - OU, Utrecht, Netherlands
Duration: 3 Jul 20235 Jul 2023
Conference number: 13

Publication series

SeriesLecture Notes in Business Information Processing


Conference13th International Symposium on Business Modeling and Software Design
Abbreviated titleBMSD 2023
Internet address


  • Enterprise Architecture
  • Organizational Performance
  • Enterprise Architecture Artifacts
  • Multiple Case Study


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