@book{187caad8b6aa4b008daea3d1879d00a2,
title = "Gespreksvoering: Basisvaardigheden en gespreksmodellen",
keywords = "gespreksvaardigheden, gespreksvoering, communicatie, luistervaardigheden, regulerende vaardigheden, zendervaardigheden, adviesgsprek, slecht-nieuws gesprek, functioneringsgesprek",
author = "\{Van der Molen\}, HT and MA Hommes and F. Kluijtmans",
note = "exported from refbase (http://publicaties.ou.nl/show.php?record=1629), last updated on Mon, 31 Oct 2016 11:30:09 +0100",
year = "2011",
month = jul,
language = "Dutch",
isbn = "9789001794903",
publisher = "Noordhoff Uitgevers",
address = "Netherlands",
edition = "3",
}