How and When Retailers' Sustainability Efforts Translate into Positive Consumer Responses: The Interplay Between Personal and Social Factors

Dianne Hofenk*, Marcel van Birgelen, Josee Bloemer, Janjaap Semeijn

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)473-492
Number of pages20
JournalJournal of Business Ethics
Volume156
Issue number2
DOIs
Publication statusPublished - May 2019

Keywords

  • Consumer responses
  • Identification
  • Legitimacy
  • Personal norms
  • Retailing
  • Social norms
  • Sustainability
  • BEHAVIORAL-RESEARCH
  • RESPONSIBILITY
  • COMPANY
  • MODELS
  • NORMS
  • IDENTIFICATION
  • COMMITMENT
  • INTENTIONS
  • LEGITIMACY
  • MEDIATION

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