Human resource management's contribution to healthy healthcare

David E. Guest*, Annet H. de Lange

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review


The aim of this chapter is to outline and evaluate the role of human resource management (HRM) in contributing to healthcare provision and to the well-being of those working in healthcare. To achieve this, the chapter is divided into three main sections. The first section describes the nature and importance of HRM, highlighting some of the main theoretical and conceptual debates and some of the research evidence. The second section reviews and evaluates research on HRM in healthcare, illustrating how it has been associated with positive outcomes such as lower mortality rates, better continuity of care and higher patient satisfaction. The third section presents an outline of a distinctive employee-centred approach to HRM that focuses more explicitly on employee well-being and sets out a future research agenda.

Original languageEnglish
Title of host publicationIntegrating the Organization of Health Services, Worker Wellbeing and Quality of Care
Subtitle of host publicationTowards Healthy Healthcare
EditorsLise Tevik Løvseth, Annet H. de Lange
PublisherSpringer, Cham
Number of pages25
ISBN (Electronic)9783030594671
ISBN (Print)9783030594664, 9783030594695
Publication statusPublished - Jan 2021


  • Ageing
  • Bullying
  • Burnout
  • Employee well-being
  • Human resource management
  • Performance


Dive into the research topics of 'Human resource management's contribution to healthy healthcare'. Together they form a unique fingerprint.

Cite this