Human resource management's contribution to healthy healthcare

David E. Guest; Annet H. de Lange

doi:10.1007/978-3-030-59467-1_5

Human resource management's contribution to healthy healthcare

David E. Guest^*, Annet H. de Lange

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

Abstract

The aim of this chapter is to outline and evaluate the role of human resource management (HRM) in contributing to healthcare provision and to the well-being of those working in healthcare. To achieve this, the chapter is divided into three main sections. The first section describes the nature and importance of HRM, highlighting some of the main theoretical and conceptual debates and some of the research evidence. The second section reviews and evaluates research on HRM in healthcare, illustrating how it has been associated with positive outcomes such as lower mortality rates, better continuity of care and higher patient satisfaction. The third section presents an outline of a distinctive employee-centred approach to HRM that focuses more explicitly on employee well-being and sets out a future research agenda.

Original language	English
Title of host publication	Integrating the Organization of Health Services, Worker Wellbeing and Quality of Care
Subtitle of host publication	Towards Healthy Healthcare
Editors	Lise Tevik Løvseth, Annet H. de Lange
Publisher	Springer, Cham
Pages	109-133
Number of pages	25
Edition	1
ISBN (Electronic)	9783030594671
ISBN (Print)	9783030594664, 9783030594695
DOIs	https://doi.org/10.1007/978-3-030-59467-1_5
Publication status	Published - Jan 2021

Keywords

Ageing
Bullying
Burnout
Employee well-being
Human resource management
Performance

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10.1007/978-3-030-59467-1_5

Cite this

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Human resource management's contribution to healthy healthcare. / Guest, David E.; de Lange, Annet H.
Integrating the Organization of Health Services, Worker Wellbeing and Quality of Care: Towards Healthy Healthcare. ed. / Lise Tevik Løvseth; Annet H. de Lange. 1. ed. Springer, Cham, 2021. p. 109-133.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

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KW - Burnout

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KW - Human resource management

KW - Performance

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Human resource management's contribution to healthy healthcare

Abstract

Keywords

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