Identification of IT-Needs to Cope with Dynamism in Collaborative Networked Organizations—A Case Study

Ronald van den Heuvel*, R. van de Wetering, R. Bos, J.J.M. Trienekens

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review

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Collaborative Networked Organizations (CNOs) are increasingly common in current dynamic markets. The participants in a CNO try to achieve a common goal while acting on market opportunities. Information technology (IT) facilitates collaboration between participants within a CNO. In this paper, we show how CNOs cope with network-dynamics related to their IT-needs. Two sub-characteristics of network dynamics, respectively many-to-many relations and interaction patterns, will be investigated. In the end, we are trying to answer the question regarding what IT-needs CNOs have, to cope with CNO-dynamism. Based on a literature review we developed a framework on CNO-dynamism and executed a multi-case study within four CNOs. We conclude that all framework components are recognized within the CNOs. CNOs appeared to mainly cope with dynamics by using collaborative platforms, task management systems, and conference facilities.
Original languageEnglish
Title of host publicationDigital Business Transformation
Subtitle of host publicationOrganizing, Managing and Controlling in the Information Age
EditorsRocco Agrifoglio, Rita Lamboglia, Daniela Mancini, Francesca Ricciardi
Place of PublicationCham
PublisherSpringer Nature Switzerland AG
Number of pages18
ISBN (Electronic)978-3-030-47355-6
ISBN (Print)978-3-030-47354-9
Publication statusPublished - 2020
Event16th conference of the Italian Chapter of AIS - University of Naples “Parthenope”, Naples, Italy
Duration: 27 Sept 201928 Sept 2019
Conference number: 16

Publication series

SeriesLecture Notes in Information Systems and Organisation


Conference16th conference of the Italian Chapter of AIS
Abbreviated titleItAIS 2019
Internet address


  • CNO-dynamism
  • Collaborative networked organizations (CNOs)
  • IT-alignment
  • IT-needs
  • Multiple case study


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