Abstract
Knowledge sharing is a critical phase of the Knowledge Management life-cycle since it is an important precursor to the actual usage of knowledge. Knowledge initiatives to improve knowledge sharing requires an analysis of current knowledge sharing processes to identify bottlenecks that hinder knowledge sharing processes. Current knowledge auditing techniques for assessing knowledge sharing problems in organizations are insufficient in addressing the specific knowledge context of particular business functions. We propose a new technique the Knowledge Sharing Environment Model (KSEM), to model the knowledge sharing environment of specific business functions that helps in identifying the impact of bottlenecks in such environments.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 20th Australasian Conference on Information Systems (ACIS 2009) |
| Pages | 132-143 |
| Number of pages | 12 |
| Publication status | Published - 2009 |
| Externally published | Yes |
| Event | 20th Australasian Conference on Information Systems - Melbourne, VIC, Australia Duration: 2 Dec 2009 → 4 Dec 2009 Conference number: 20 |
Conference
| Conference | 20th Australasian Conference on Information Systems |
|---|---|
| Abbreviated title | ACIS 2009 |
| Country/Territory | Australia |
| City | Melbourne, VIC |
| Period | 2/12/09 → 4/12/09 |
Keywords
- Artefact Networks
- Knowledge Audit
- Knowledge Management
- Knowledge Sharing
- Social Networks