Improvement of software development processes, balancing internal and external organizational aspects

J.J.M. Trienekens; R.J. Kusters; F. Veen van; D. Kriek; D. Maton; P. Siemons

doi:10.1007/978-3-540-77581-2_5

Improvement of software development processes, balancing internal and external organizational aspects

J.J.M. Trienekens, R.J. Kusters, F. Veen van, D. Kriek, D. Maton, P. Siemons

Research output: Chapter in Book/Report/Conference proceeding › Conference Article in proceeding › Academic › peer-review

Abstract

Actual results of software process improvement projects happen to be quite disappointing in practice. Although many software development organisations have adopted improvement models such as CMMI, it appears to be difficult to improve software development processes in the right way. This paper presents a new approach to determine the direction of improvement for an organisation. This approach is based on literature research as well as an empirical investigation among software development organisations in The Netherlands. The results of the research show that software development organisations can be classified on the basis of their internal and external entropy, c.q. the level of (dis)order in the business system and its environment. Based on a possible imbalance between the internal and external entropy, directions for software process improvement can be determined. As such the new approach can complement and improve the application of current software process improvement methodologies, e.g. CMMI.

Original language	English
Title of host publication	Enterprise Information Systems. ICEIS 2006.
Publisher	Springer Heidelberg
Pages	75-85
Number of pages	11
Volume	3
ISBN (Electronic)	978-3-540-77581-2
ISBN (Print)	978-3-540-77580-5
DOIs	https://doi.org/10.1007/978-3-540-77581-2_5
Publication status	Published - 2008
Externally published	Yes
Event	Eighth International Conference on Enterprise Information Systems - Paphos, Cyprus Duration: 23 May 2006 → 27 May 2006 Conference number: 8 http://www.iceis.org

Publication series

Series	Lecture notes in business information processing

Conference

Conference	Eighth International Conference on Enterprise Information Systems
Abbreviated title	ICEIS
Country/Territory	Cyprus
City	Paphos
Period	23/05/06 → 27/05/06
Internet address	http://www.iceis.org

Access to Document

10.1007/978-3-540-77581-2_5

Cite this

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title = "Improvement of software development processes, balancing internal and external organizational aspects",

abstract = "Actual results of software process improvement projects happen to be quite disappointing in practice. Although many software development organisations have adopted improvement models such as CMMI, it appears to be difficult to improve software development processes in the right way. This paper presents a new approach to determine the direction of improvement for an organisation. This approach is based on literature research as well as an empirical investigation among software development organisations in The Netherlands. The results of the research show that software development organisations can be classified on the basis of their internal and external entropy, c.q. the level of (dis)order in the business system and its environment. Based on a possible imbalance between the internal and external entropy, directions for software process improvement can be determined. As such the new approach can complement and improve the application of current software process improvement methodologies, e.g. CMMI.",

author = "J.J.M. Trienekens and R.J. Kusters and {Veen van}, F. and D. Kriek and D. Maton and P. Siemons",

year = "2008",

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language = "English",

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volume = "3",

series = "Lecture notes in business information processing",

publisher = "Springer Heidelberg",

pages = "75--85",

booktitle = "Enterprise Information Systems. ICEIS 2006.",

address = "Germany",

note = "Eighth International Conference on Enterprise Information Systems, ICEIS ; Conference date: 23-05-2006 Through 27-05-2006",

url = "http://www.iceis.org",

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Trienekens, JJM, Kusters, RJ, Veen van, F, Kriek, D, Maton, D & Siemons, P 2008, Improvement of software development processes, balancing internal and external organizational aspects. in Enterprise Information Systems. ICEIS 2006.. vol. 3, Springer Heidelberg, Lecture notes in business information processing, pp. 75-85, Eighth International Conference on Enterprise Information Systems, Paphos, Cyprus, 23/05/06. https://doi.org/10.1007/978-3-540-77581-2_5

Improvement of software development processes, balancing internal and external organizational aspects. / Trienekens, J.J.M.; Kusters, R.J.; Veen van, F. et al.
Enterprise Information Systems. ICEIS 2006.. Vol. 3 Springer Heidelberg, 2008. p. 75-85 (Lecture notes in business information processing).

Research output: Chapter in Book/Report/Conference proceeding › Conference Article in proceeding › Academic › peer-review

TY - GEN

T1 - Improvement of software development processes, balancing internal and external organizational aspects

AU - Trienekens, J.J.M.

AU - Kusters, R.J.

AU - Veen van, F.

AU - Kriek, D.

AU - Maton, D.

AU - Siemons, P.

N1 - Conference code: 8

PY - 2008

Y1 - 2008

N2 - Actual results of software process improvement projects happen to be quite disappointing in practice. Although many software development organisations have adopted improvement models such as CMMI, it appears to be difficult to improve software development processes in the right way. This paper presents a new approach to determine the direction of improvement for an organisation. This approach is based on literature research as well as an empirical investigation among software development organisations in The Netherlands. The results of the research show that software development organisations can be classified on the basis of their internal and external entropy, c.q. the level of (dis)order in the business system and its environment. Based on a possible imbalance between the internal and external entropy, directions for software process improvement can be determined. As such the new approach can complement and improve the application of current software process improvement methodologies, e.g. CMMI.

AB - Actual results of software process improvement projects happen to be quite disappointing in practice. Although many software development organisations have adopted improvement models such as CMMI, it appears to be difficult to improve software development processes in the right way. This paper presents a new approach to determine the direction of improvement for an organisation. This approach is based on literature research as well as an empirical investigation among software development organisations in The Netherlands. The results of the research show that software development organisations can be classified on the basis of their internal and external entropy, c.q. the level of (dis)order in the business system and its environment. Based on a possible imbalance between the internal and external entropy, directions for software process improvement can be determined. As such the new approach can complement and improve the application of current software process improvement methodologies, e.g. CMMI.

U2 - 10.1007/978-3-540-77581-2_5

DO - 10.1007/978-3-540-77581-2_5

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SN - 978-3-540-77580-5

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T3 - Lecture notes in business information processing

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BT - Enterprise Information Systems. ICEIS 2006.

PB - Springer Heidelberg

T2 - Eighth International Conference on Enterprise Information Systems

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ER -

Improvement of software development processes, balancing internal and external organizational aspects

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