Informal Learning in Online Knowledge Communities: Predicting Community Response to Visitor Inquiries

Nicolae Nistor, Mihai Dascălu, Lucia Larise Stavarache, Yvonne Serafin, Stefan Trausan-Matu

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

    Abstract

    Informal learning in online knowledge communities (OKCs) comprises visitor inquiries on specific topics. Learning can occur only if the OKC adequately respond. This study aims to predict OKC response, using a social learning analytics approach based on computational linguistics and Bakhtin’s theory of dialogism. Observing the blog topic (cooking vs. politics & economics) and the visitor inquiry format (off-topic vs. on-topic), a field experiment with a 2 × 2 factorial design was conducted on a sample of N = 68 blogger communities with a total of 25,303 members. For the entire sample, the community response was influenced only by the inquiry format. In a separate examination of experimental groups, only for one examined topic (cooking) this remained true, while for the other (politics & economics) the community response only depended on the previously established dialog quality. The findings suggest identification criteria for responsive communities, which can support OKC integration in learning environments.
    Original languageEnglish
    Title of host publicationDesign for Teaching and Learning in a Networked World
    Subtitle of host publication10th European Conf. on Technology Enhanced Learning, EC-TEL 2015, Toledo, Spain, September 15-18, 2015, Proceedings
    EditorsGráinne Conole, Tomaž Klobučar, Christoph Rensing, Johannes Konert, Élise Lavoué
    PublisherSpringer International Publishing AG
    Pages447–452
    ISBN (Electronic)978-3-319-24258-3
    ISBN (Print)978-3-319-24257-6
    DOIs
    Publication statusPublished - 2015
    EventDesign for Teaching and Learning in a Networked World : 10th European Conference on Technology-Enhanced Learning EC-TEL 2015 - Toledo, Spain
    Duration: 15 Sep 201518 Sep 2015
    http://ectel2015.httc.de/index.php?id=693

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer
    Volume9307
    ISSN (Print)0302-9743

    Conference

    ConferenceDesign for Teaching and Learning in a Networked World
    Abbreviated titleEC-TEL 2015
    CountrySpain
    CityToledo
    Period15/09/1518/09/15
    Internet address

    Fingerprint

    informal learning
    community
    computational linguistics
    politics
    social learning
    weblog
    economics
    learning environment
    dialogue
    examination
    experiment

    Keywords

    • Social learning analytics
    • Computational linguistics
    • Informal learning
    • Online knowledge communities

    Cite this

    Nistor, N., Dascălu, M., Stavarache, L. L., Serafin, Y., & Trausan-Matu, S. (2015). Informal Learning in Online Knowledge Communities: Predicting Community Response to Visitor Inquiries. In G. Conole, T. Klobučar, C. Rensing, J. Konert, & É. Lavoué (Eds.), Design for Teaching and Learning in a Networked World: 10th European Conf. on Technology Enhanced Learning, EC-TEL 2015, Toledo, Spain, September 15-18, 2015, Proceedings (pp. 447–452). (Lecture Notes in Computer Science; Vol. 9307). Springer International Publishing AG. https://doi.org/10.1007/978-3-319-24258-3_38
    Nistor, Nicolae ; Dascălu, Mihai ; Stavarache, Lucia Larise ; Serafin, Yvonne ; Trausan-Matu, Stefan. / Informal Learning in Online Knowledge Communities: Predicting Community Response to Visitor Inquiries. Design for Teaching and Learning in a Networked World: 10th European Conf. on Technology Enhanced Learning, EC-TEL 2015, Toledo, Spain, September 15-18, 2015, Proceedings. editor / Gráinne Conole ; Tomaž Klobučar ; Christoph Rensing ; Johannes Konert ; Élise Lavoué. Springer International Publishing AG, 2015. pp. 447–452 (Lecture Notes in Computer Science).
    @inproceedings{2953b6f6c33842baa639850341c7ffe4,
    title = "Informal Learning in Online Knowledge Communities: Predicting Community Response to Visitor Inquiries",
    abstract = "Informal learning in online knowledge communities (OKCs) comprises visitor inquiries on specific topics. Learning can occur only if the OKC adequately respond. This study aims to predict OKC response, using a social learning analytics approach based on computational linguistics and Bakhtin’s theory of dialogism. Observing the blog topic (cooking vs. politics & economics) and the visitor inquiry format (off-topic vs. on-topic), a field experiment with a 2 × 2 factorial design was conducted on a sample of N = 68 blogger communities with a total of 25,303 members. For the entire sample, the community response was influenced only by the inquiry format. In a separate examination of experimental groups, only for one examined topic (cooking) this remained true, while for the other (politics & economics) the community response only depended on the previously established dialog quality. The findings suggest identification criteria for responsive communities, which can support OKC integration in learning environments.",
    keywords = "Social learning analytics, Computational linguistics, Informal learning, Online knowledge communities",
    author = "Nicolae Nistor and Mihai Dascălu and Stavarache, {Lucia Larise} and Yvonne Serafin and Stefan Trausan-Matu",
    year = "2015",
    doi = "10.1007/978-3-319-24258-3_38",
    language = "English",
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    series = "Lecture Notes in Computer Science",
    publisher = "Springer International Publishing AG",
    pages = "447–452",
    editor = "Gr{\'a}inne Conole and Tomaž Klobučar and Christoph Rensing and Johannes Konert and {\'E}lise Lavou{\'e}",
    booktitle = "Design for Teaching and Learning in a Networked World",
    address = "Switzerland",

    }

    Nistor, N, Dascălu, M, Stavarache, LL, Serafin, Y & Trausan-Matu, S 2015, Informal Learning in Online Knowledge Communities: Predicting Community Response to Visitor Inquiries. in G Conole, T Klobučar, C Rensing, J Konert & É Lavoué (eds), Design for Teaching and Learning in a Networked World: 10th European Conf. on Technology Enhanced Learning, EC-TEL 2015, Toledo, Spain, September 15-18, 2015, Proceedings. Lecture Notes in Computer Science, vol. 9307, Springer International Publishing AG, pp. 447–452, Design for Teaching and Learning in a Networked World , Toledo, Spain, 15/09/15. https://doi.org/10.1007/978-3-319-24258-3_38

    Informal Learning in Online Knowledge Communities: Predicting Community Response to Visitor Inquiries. / Nistor, Nicolae; Dascălu, Mihai; Stavarache, Lucia Larise; Serafin, Yvonne; Trausan-Matu, Stefan.

    Design for Teaching and Learning in a Networked World: 10th European Conf. on Technology Enhanced Learning, EC-TEL 2015, Toledo, Spain, September 15-18, 2015, Proceedings. ed. / Gráinne Conole; Tomaž Klobučar; Christoph Rensing; Johannes Konert; Élise Lavoué. Springer International Publishing AG, 2015. p. 447–452 (Lecture Notes in Computer Science; Vol. 9307).

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

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    AU - Nistor, Nicolae

    AU - Dascălu, Mihai

    AU - Stavarache, Lucia Larise

    AU - Serafin, Yvonne

    AU - Trausan-Matu, Stefan

    PY - 2015

    Y1 - 2015

    N2 - Informal learning in online knowledge communities (OKCs) comprises visitor inquiries on specific topics. Learning can occur only if the OKC adequately respond. This study aims to predict OKC response, using a social learning analytics approach based on computational linguistics and Bakhtin’s theory of dialogism. Observing the blog topic (cooking vs. politics & economics) and the visitor inquiry format (off-topic vs. on-topic), a field experiment with a 2 × 2 factorial design was conducted on a sample of N = 68 blogger communities with a total of 25,303 members. For the entire sample, the community response was influenced only by the inquiry format. In a separate examination of experimental groups, only for one examined topic (cooking) this remained true, while for the other (politics & economics) the community response only depended on the previously established dialog quality. The findings suggest identification criteria for responsive communities, which can support OKC integration in learning environments.

    AB - Informal learning in online knowledge communities (OKCs) comprises visitor inquiries on specific topics. Learning can occur only if the OKC adequately respond. This study aims to predict OKC response, using a social learning analytics approach based on computational linguistics and Bakhtin’s theory of dialogism. Observing the blog topic (cooking vs. politics & economics) and the visitor inquiry format (off-topic vs. on-topic), a field experiment with a 2 × 2 factorial design was conducted on a sample of N = 68 blogger communities with a total of 25,303 members. For the entire sample, the community response was influenced only by the inquiry format. In a separate examination of experimental groups, only for one examined topic (cooking) this remained true, while for the other (politics & economics) the community response only depended on the previously established dialog quality. The findings suggest identification criteria for responsive communities, which can support OKC integration in learning environments.

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    KW - Computational linguistics

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    KW - Online knowledge communities

    U2 - 10.1007/978-3-319-24258-3_38

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    M3 - Conference article in proceeding

    SN - 978-3-319-24257-6

    T3 - Lecture Notes in Computer Science

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    BT - Design for Teaching and Learning in a Networked World

    A2 - Conole, Gráinne

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    A2 - Rensing, Christoph

    A2 - Konert, Johannes

    A2 - Lavoué, Élise

    PB - Springer International Publishing AG

    ER -

    Nistor N, Dascălu M, Stavarache LL, Serafin Y, Trausan-Matu S. Informal Learning in Online Knowledge Communities: Predicting Community Response to Visitor Inquiries. In Conole G, Klobučar T, Rensing C, Konert J, Lavoué É, editors, Design for Teaching and Learning in a Networked World: 10th European Conf. on Technology Enhanced Learning, EC-TEL 2015, Toledo, Spain, September 15-18, 2015, Proceedings. Springer International Publishing AG. 2015. p. 447–452. (Lecture Notes in Computer Science). https://doi.org/10.1007/978-3-319-24258-3_38