IT project complexity management based on sources and effects: positive, appropriate and negative

Stefan Morcov, Liliane Pintelon, R.J. Kusters

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

IT project complexity increases continuously, in synchrony with technological complexity, making projects difficult to manage and control. Despitea growing importance and priorityin research, there is still a strong need for solutions to the significant challengesposed by complexity. This paper presents anexploratory qualitative research processbased on design science, that expands the current theoretical foundations of IT project management by providing insights into the positive, appropriate, and negative aspects of complexity, and supports practice with newly designedtools for the analysis and management of complexityandresponse strategy planning, based on complexity sources and effects.The design and validation were performed with semi-structured interviews with experts, based on actual complex IT project cases
Original languageEnglish
Pages (from-to)329-336
Number of pages8
JournalProceedings of the Romanian Academy Series A-Mathematics Physics Technicalsciences Information Science
Volume21
Issue number4
Publication statusPublished - 2020

Keywords

  • complex IT projects
  • project management
  • structural complexity
  • uncertainty
  • positive complexity
  • appropriate complexity

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