| Original language | Dutch |
|---|---|
| Article number | 1/2 |
| Pages (from-to) | 9 |
| Number of pages | 13 |
| Journal | Customer Contact Magazine |
| Volume | 18 |
| Issue number | 1/2 |
| Publication status | Published - Jan 2012 |
Kanaalgebrui, kanaalpatronen en klantprofielen in finance
J.M.C. Schijns, Astrid Gravemaker
Research output: Contribution to journal › Article › Professional