Knowledge entry maps: Structuring of method knowledge in the IT industry

Remko Helms, Sjaak Brinkkemper, Job van Oosterum, Frank de Nijs

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review

Abstract

For professionals in the IT industry it is important to have easy access to knowledge about the day-to-day business processes. Such knowledge, which is called method knowledge, can be made easy accessible through a knowledge repository system. One factor that determines the accessibility of method knowledge in such a repository is the way in which this knowledge is structured and made accessible. This paper presents a meta-modeling technique for modeling knowledge structures. The technique is called Knowledge Entry Map and supports the design of knowledge repository systems based on topic maps. To validate the technique it has been applied in two case studies in the professional IT industry, a software developer and a service provider. The case studies demonstrate the applicability of the meta-modeling technique for capturing the structure of method knowledge in IT organizations. Moreover, the case studies provided the idea of a generic method knowledge structure for project-oriented and product-oriented IT organizations.

Original languageEnglish
Title of host publicationProceedings of 15th European-Japanese Conference on Information Modelling and Knowledge Bases (EJC 2005)
EditorsYasushi Kiyoki, Jaak Henno, Hannu Jaakkola, Hannu Kangassalo
PublisherIOS Press BV
Pages205-218
Number of pages14
Volume136
ISBN (Electronic)1586035916, 9781586035914
Publication statusPublished - 2006
Externally publishedYes
Event15th European-Japanese Conference on Information Modelling and Knowledge Bases - Tallinn, Estonia
Duration: 16 May 200520 May 2005
Conference number: 15

Publication series

SeriesFrontiers in Artificial Intelligence and Applications
Volume136
ISSN0922-6389

Conference

Conference15th European-Japanese Conference on Information Modelling and Knowledge Bases
Abbreviated titleEJC 2005
Country/TerritoryEstonia
CityTallinn
Period16/05/0520/05/05

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