Knowledge network analysis: A technique to analyze knowledge management bottlenecks in organizations

Remko Helms*, Kees Buijsrogge

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review

Abstract

Before companies can improve their knowledge management they should have a clear picture of the bottlenecks. The Knowledge Network Analysis technique presented in this paper provides companies with an aid to construct this picture in a structured way. It approaches knowledge management from a network perspective. In the first phase, the main actors, including their roles and expertise level, in a specific knowledge area are identified. Consequently, the knowledge transfer between the actors is analyzed using the concept of velocity and viscosity of the knowledge transfer. The result is push and a pull knowledge network graph that show the potential bottlenecks.

Original languageEnglish
Title of host publicationProceedings - Sixteenth International Workshop on Database and Expert Systems Applications, DEXA 2005
Pages410-414
Number of pages5
DOIs
Publication statusPublished - 2005
Externally publishedYes
Event16th International Workshop on Database and Expert Systems Applications - Copenhagen, Denmark
Duration: 22 Aug 200526 Aug 2005
Conference number: 16

Publication series

SeriesInternational Workshop on Database and Expert Systems Applications Proceedings
Volume2006
ISSN1529-4188

Workshop

Workshop16th International Workshop on Database and Expert Systems Applications
Abbreviated titleDEXA 2005
Country/TerritoryDenmark
CityCopenhagen
Period22/08/0526/08/05

Fingerprint

Dive into the research topics of 'Knowledge network analysis: A technique to analyze knowledge management bottlenecks in organizations'. Together they form a unique fingerprint.

Cite this