@inbook{c06711d309964936bb5dd0e5cbba53cb,
title = "M-workplace learning @ ITC-ILO: Design thinking for mobile learning interventions at work",
abstract = "The paper describes an applied research project intended to facilitate the learning at/for work of learning and development professionals through mobile learning. In particular, the audience was narrowed to professionals of the International Training Centre of the International Labour Organization, a UN agency based in Turin, Italy. The methodology adopted moved beyond the traditional instructional design towards design thinking, which takes into account five phases (discovery, interpretation, ideation, experimentation and evolution) that help identifying a concrete challenge until building a practical solution. The results covered in this paper represent the first three phases of the design thinking process: discovery, interpretation and ideation. Building on these findings, three workplace learning challenges were identified to be solved through mobile learning: improving knowledge sharing and effective communication at work, facilitating appropriation of learning experiences at work, increasing motivation towards learning at work through game concepts.",
keywords = "Adult learning, Continuous learning, Design thinking, Informal learning, Mobile learning, Mobile methods, Mobile tools, Workplace learning",
author = "Alessia Messuti and Tom Wambeke and Marco Kalz and Barbara Bruschi",
note = "Publisher Copyright: {\textcopyright} Springer International Publishing Switzerland 2014.",
year = "2014",
doi = "10.1007/978-3-319-13416-1_26",
language = "English",
isbn = "9783319134154",
volume = "479",
series = "Communications in Computer and Information Science",
publisher = "Springer Verlag",
pages = "272--286",
editor = "Marco Kalz and Marcus Specht and Yasemin Bayyurt",
booktitle = "Mobile as Mainstream - Towards Future Challenges in Mobile Learning - 13th World Conference on Mobile and Contextual Learning, mLearn 2014, Proceedings",
address = "Germany",
}