Measuring business schools' service quality using an extended SERVQUAL model in an emerging market: the case of Tanzania

Esther Mbise

    Research output: Thesis › Doctoral Thesis › Thesis 2: defended at OU & OU (co)supervisor, external graduate

    Original languageEnglish
    QualificationPhD
    Awarding Institution
    • Open Universiteit
    Supervisors/Advisors
    • Tuninga, Ron, Supervisor
    Award date19 Apr 2013
    Publisher
    Publication statusPublished - 19 Apr 2013

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