Modeling Uncertainty in Declarative Artifact-Centric Process Models

Rik Eshuis*, Murat Firat

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review

Abstract

Many knowledge-intensive processes are driven by business entities about which knowledge workers make decisions and to which they add information. Artifact-centric process models have been proposed to represent such knowledge-intensive processes. Declarative artifact-centric process models use business rules that define how knowledge experts can make progress in a process. However, in many business situations knowledge experts have to deal with uncertainty and vagueness. Currently, how to deal with such situations cannot be expressed in declarative artifact-centric process models. We propose the use of fuzzy logic to model uncertainty. We use Guard-Stage-Milestone schemas as declarative artifact-centric process notation and we extend them with fuzzy sentries. We explain how the resulting fuzzy GSM schemas can be evaluated by extending an existing GSM engine with a tool for fuzzy evaluation of rules. We evaluate fuzzy GSM schemas by applying them to an existing fragment of regulations for handling a mortgage contract.

Original languageEnglish
Title of host publicationBusiness Process Management Workshops - BPM 2018 International Workshops, Revised Papers
EditorsFlorian Daniel, Quan Z. Sheng, Hamid Motahari
PublisherSpringer Verlag
Pages281-293
Number of pages13
ISBN (Print)9783030116408
DOIs
Publication statusPublished - 2019
Externally publishedYes
Event16th International Conference on Business Process Management, BPM International Workshops 2018 - Sydney, Australia
Duration: 9 Sept 201814 Sept 2018

Publication series

SeriesLecture Notes in Business Information Processing
Volume342
ISSN1865-1348

Conference

Conference16th International Conference on Business Process Management, BPM International Workshops 2018
Abbreviated titleBPM 2018
Country/TerritoryAustralia
CitySydney
Period9/09/1814/09/18

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