@inproceedings{c6edfacc015a40af8236a3fe4fa72754,
title = "On the business impact of SPI: Development, application and results of an instrument based approach",
author = "R.J. Kusters and J.J.M. Trienekens",
year = "2000",
language = "English",
isbn = "90-423-0102-3",
pages = "191--200",
editor = "K. Maxwell and R.J. Kusters and E.P.W.M. Veenendaal and A. Cowderoy",
booktitle = "Project control: The human factor. Proceedings of the combined 11th European software control and metrics conference and the 3rd SCOPE conference on software product evaluation",
publisher = "Shaker-Verlag",
address = "Germany",
}