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Organizational readiness, customer relationship management and financial performance in the hotel industry

  • Helen Dah

    Research output: Thesis › Doctoral Thesis › Thesis 2: defended at OU & OU (co)supervisor, external graduate

    Original languageEnglish
    QualificationPhD
    Awarding Institution
    Supervisors/Advisors
    • R.J. Blomme, Robert Jan, Supervisor
    • Kil, Ad, Co-supervisor, External person
    Award date9 Dec 2022
    Publisher
    Publication statusPublished - 9 Dec 2022

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