@article{4d3103f82a9e4054b8a3bebef2dc3c3a,
title = "Predictive quality performance control in BPM: proposing a framework for predicting quality anomalies",
keywords = "bpm,bpr,business process intelligence,design science research,deviation mining,outlier,predictive analytics,process mining,qfd,quality control,quality improvement,quality performance measurement,temporal data mining,time series analysis,tqm",
author = "Naef Saab and Helms, {Remko W.} and Martijn Zoet",
year = "2018",
month = oct,
doi = "10.1016/j.procs.2018.10.094",
language = "English",
volume = "138",
pages = "714--723",
journal = "Procedia Computer Science",
issn = "1877-0509",
publisher = "Elsevier BV",
}