Process Mining and Performance Business Rules

E.E. Roubtsova; Yoeri  Berk

doi:10.5220/0011056300003176

Process Mining and Performance Business Rules

E.E. Roubtsova, Yoeri Berk

Department of Information Science

Research output: Contribution to conference › Paper › Academic

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Abstract

Process mining uses event logs to build a business process model, which potentially can be used to better understand the business process performance. However, the understanding of performance almost always demands definitions in form of performance business rules within the business process. This means that process mining should be accompanied with another research method to retrieve the performance business rules of the studied business process.
This paper presents an approach showing how the process mining techniques shape the structure of the semi-structured interviews for retrieving performance business rules to be checked on the logged business process. The proposed approach is illustrated with a case study of process mining and performance assessment of an application process in an employment agency.

Original language	English
Pages	387-394
Number of pages	8
DOIs	https://doi.org/10.5220/0011056300003176
Publication status	Published - 25 Apr 2022
Event	The 17th International Conference on Evaluation of Novel Approaches to Software Engineering - Online, ENASE, Setúbal, Portugal Duration: 25 Apr 2022 → 26 Apr 2022 Conference number: 17 https://enase.scitevents.org

Conference

Conference	The 17th International Conference on Evaluation of Novel Approaches to Software Engineering
Abbreviated title	ENASE 2022
Country/Territory	Portugal
City	Setúbal
Period	25/04/22 → 26/04/22
Internet address	https://enase.scitevents.org

Keywords

Interview
Methodology
Performance Business Rulescation Process of an Employment Agency
Process Mining
Process of an Employment Agency
Performance Business Rules
Application Process of an Employment Agency

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10.5220/0011056300003176Licence: CC BY-NC-ND

Process Mining and Performance Business RulesFinal published version, 9.78 MBLicence: CC BY-NC-ND

Cite this

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note = "Roubtsova, E. and Berk, Y. (2022). Process Mining and Performance Business Rules. In Proceedings of the 17th International Conference on Evaluation of Novel Approaches to Software Engineering, ISBN 978-989-758-568-5, ISSN 2184-4895, pages 387-394.; The 17th International Conference on Evaluation of Novel Approaches to Software Engineering, ENASE 2022 ; Conference date: 25-04-2022 Through 26-04-2022",

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KW - Methodology

KW - Performance Business Rulescation Process of an Employment Agency

KW - Process Mining

KW - Process of an Employment Agency

KW - Performance Business Rules

KW - Application Process of an Employment Agency

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Process Mining and Performance Business Rules

Abstract

Conference

Keywords

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