Quality of care in the intensive care unit from the perspective of patient's relatives: development and psychometric evaluation of the consumer quality index 'R-ICU'

Ans Rensen*, Margo M. van Mol, Ilse Menheere, Marjan D. Nijkamp, Ellen Verhoogt, Bea Maris, Willeke Manders, Lilian Vloet, Lisbeth Verharen

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Article number77
Number of pages11
JournalBMC Health Services Research
Volume17
DOIs
Publication statusPublished - 24 Jan 2017

Keywords

  • Quality of healthcare
  • Consumer satisfaction
  • Intensive care unit
  • Relative
  • Family member
  • Consumer quality index
  • CRITICALLY ILL PATIENTS
  • FAMILY SATISFACTION
  • CRITICAL ILLNESS
  • NEEDS
  • VALIDATION
  • SURVIVORS
  • SUPPORT
  • Critical Care/organization & administration
  • Outcome Assessment (Health Care)
  • Humans
  • Middle Aged
  • Family/psychology
  • Male
  • Personal Satisfaction
  • Young Adult
  • Quality Assurance, Health Care/organization & administration
  • Adult
  • Female
  • Surveys and Questionnaires
  • Netherlands/epidemiology
  • Decision Making
  • Reproducibility of Results
  • Psychometrics/instrumentation
  • Quality Improvement
  • Intensive Care Units/organization & administration
  • Adolescent
  • Aged
  • Health Care Surveys

Cite this

Rensen, Ans ; van Mol, Margo M. ; Menheere, Ilse ; Nijkamp, Marjan D. ; Verhoogt, Ellen ; Maris, Bea ; Manders, Willeke ; Vloet, Lilian ; Verharen, Lisbeth. / Quality of care in the intensive care unit from the perspective of patient's relatives : development and psychometric evaluation of the consumer quality index 'R-ICU'. In: BMC Health Services Research. 2017 ; Vol. 17.
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title = "Quality of care in the intensive care unit from the perspective of patient's relatives: development and psychometric evaluation of the consumer quality index 'R-ICU'",
keywords = "Quality of healthcare, Consumer satisfaction, Intensive care unit, Relative, Family member, Consumer quality index, CRITICALLY ILL PATIENTS, FAMILY SATISFACTION, CRITICAL ILLNESS, NEEDS, VALIDATION, SURVIVORS, SUPPORT, Critical Care/organization & administration, Outcome Assessment (Health Care), Humans, Middle Aged, Family/psychology, Male, Personal Satisfaction, Young Adult, Quality Assurance, Health Care/organization & administration, Adult, Female, Surveys and Questionnaires, Netherlands/epidemiology, Decision Making, Reproducibility of Results, Psychometrics/instrumentation, Quality Improvement, Intensive Care Units/organization & administration, Adolescent, Aged, Health Care Surveys",
author = "Ans Rensen and {van Mol}, {Margo M.} and Ilse Menheere and Nijkamp, {Marjan D.} and Ellen Verhoogt and Bea Maris and Willeke Manders and Lilian Vloet and Lisbeth Verharen",
year = "2017",
month = "1",
day = "24",
doi = "10.1186/s12913-016-1975-4",
language = "English",
volume = "17",
journal = "BMC Health Services Research",
issn = "1472-6963",
publisher = "Springer Nature/BMC",

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Quality of care in the intensive care unit from the perspective of patient's relatives : development and psychometric evaluation of the consumer quality index 'R-ICU'. / Rensen, Ans; van Mol, Margo M.; Menheere, Ilse; Nijkamp, Marjan D.; Verhoogt, Ellen; Maris, Bea; Manders, Willeke; Vloet, Lilian; Verharen, Lisbeth.

In: BMC Health Services Research, Vol. 17, 77, 24.01.2017.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - Quality of care in the intensive care unit from the perspective of patient's relatives

T2 - development and psychometric evaluation of the consumer quality index 'R-ICU'

AU - Rensen, Ans

AU - van Mol, Margo M.

AU - Menheere, Ilse

AU - Nijkamp, Marjan D.

AU - Verhoogt, Ellen

AU - Maris, Bea

AU - Manders, Willeke

AU - Vloet, Lilian

AU - Verharen, Lisbeth

PY - 2017/1/24

Y1 - 2017/1/24

KW - Quality of healthcare

KW - Consumer satisfaction

KW - Intensive care unit

KW - Relative

KW - Family member

KW - Consumer quality index

KW - CRITICALLY ILL PATIENTS

KW - FAMILY SATISFACTION

KW - CRITICAL ILLNESS

KW - NEEDS

KW - VALIDATION

KW - SURVIVORS

KW - SUPPORT

KW - Critical Care/organization & administration

KW - Outcome Assessment (Health Care)

KW - Humans

KW - Middle Aged

KW - Family/psychology

KW - Male

KW - Personal Satisfaction

KW - Young Adult

KW - Quality Assurance, Health Care/organization & administration

KW - Adult

KW - Female

KW - Surveys and Questionnaires

KW - Netherlands/epidemiology

KW - Decision Making

KW - Reproducibility of Results

KW - Psychometrics/instrumentation

KW - Quality Improvement

KW - Intensive Care Units/organization & administration

KW - Adolescent

KW - Aged

KW - Health Care Surveys

U2 - 10.1186/s12913-016-1975-4

DO - 10.1186/s12913-016-1975-4

M3 - Article

VL - 17

JO - BMC Health Services Research

JF - BMC Health Services Research

SN - 1472-6963

M1 - 77

ER -