@article{b454a74b1ba34dfe8979aaa061fc12d2,
title = "Quality through Managed Improvement and Measurement (QMIM): Towards a Phased Development and Implementation of a Quality Management System for a Software Company",
author = "Katalin Balla and Bemelmans, \{Theo M.A.\} and R.J. Kusters and J.J.M. Trienekens",
year = "2001",
month = nov,
doi = "10.1023/A:1013301503616",
language = "English",
volume = "9",
pages = "177--193",
journal = "Software Quality Journal",
issn = "0963-9314",
publisher = "Springer New York",
number = "3",
}