Reference Model for Generic Capabilities in Maturity Models

Jan Merkus; Remko W. Helms; Rob Kusters

doi:10.1145/3430279.3430282

Reference Model for Generic Capabilities in Maturity Models

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceeding › Academic › peer-review

Abstract

Context - Many Maturity Models (MMs) have been designed for over 40 years now but selecting the constructs which chart the application areas is at variance. When comparing MMs, application area-specific constructs appear to be divers. Nevertheless, some constructs are often similar. Objective – Our research aims at finding generic constructs in existing MMs as reference for con-structing MMs. Method - We conducted literature research for generic MM constructs in organisational readiness MMs. We applied card sorting as a classification method and sorted cards according to Metaplan technique with peers. Results - Our research resulted in a limited set of generic capabilities for constructing MMs. Organising these capabilities according to widely accepted reference models in Information Systems (IS) literature results in the Generic Capability Reference (GCR) model. Conclusion – The GCR model serves as a reference model for (re- )designing MMs for the part of the generic capabilities in MMs besides application area-specific capabilities. CCS

Original language	English
Title of host publication	ICIME 2020
Subtitle of host publication	Proceedings of the 2020 12th International Conference on Information Management and Engineering
Place of Publication	New York, NY
Publisher	Association for Computing Machinery (ACM)
Pages	10-17
Number of pages	8
ISBN (Print)	9781450387521
DOIs	https://doi.org/10.1145/3430279.3430282
Publication status	Published - Sep 2020
Event	12th International Conference on Information Management and Engineering - Amsterdam, Netherlands Duration: 16 Sep 2020 → 18 Sep 2020 Conference number: 12 http://www.icime.org/

Conference

Conference	12th International Conference on Information Management and Engineering
Abbreviated title	ICIME 2020
Country	Netherlands
City	Amsterdam
Period	16/09/20 → 18/09/20
Internet address	http://www.icime.org/

Keywords

Maturity model
organisational capabilities
reference model

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10.1145/3430279.3430282

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Cite this

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title = "Reference Model for Generic Capabilities in Maturity Models",

abstract = "Context - Many Maturity Models (MMs) have been designed for over 40 years now but selecting the constructs which chart the application areas is at variance. When comparing MMs, application area-specific constructs appear to be divers. Nevertheless, some constructs are often similar. Objective – Our research aims at finding generic constructs in existing MMs as reference for con-structing MMs. Method - We conducted literature research for generic MM constructs in organisational readiness MMs. We applied card sorting as a classification method and sorted cards according to Metaplan technique with peers. Results - Our research resulted in a limited set of generic capabilities for constructing MMs. Organising these capabilities according to widely accepted reference models in Information Systems (IS) literature results in the Generic Capability Reference (GCR) model. Conclusion – The GCR model serves as a reference model for (re- )designing MMs for the part of the generic capabilities in MMs besides application area-specific capabilities. CCS",

keywords = "Maturity model, organisational capabilities, reference model",

author = "Jan Merkus and Helms, {Remko W.} and Rob Kusters",

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pages = "10--17",

booktitle = "ICIME 2020",

publisher = "Association for Computing Machinery (ACM)",

address = "United States",

note = "12th International Conference on Information Management and Engineering, ICIME 2020 ; Conference date: 16-09-2020 Through 18-09-2020",

url = "http://www.icime.org/",

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Merkus, J , Helms, RW & Kusters, R 2020, Reference Model for Generic Capabilities in Maturity Models. in ICIME 2020: Proceedings of the 2020 12th International Conference on Information Management and Engineering. Association for Computing Machinery (ACM), New York, NY, pp. 10-17, 12th International Conference on Information Management and Engineering, Amsterdam, Netherlands, 16/09/20. https://doi.org/10.1145/3430279.3430282

Reference Model for Generic Capabilities in Maturity Models. / Merkus, Jan ; Helms, Remko W.; Kusters, Rob.

ICIME 2020: Proceedings of the 2020 12th International Conference on Information Management and Engineering. New York, NY : Association for Computing Machinery (ACM), 2020. p. 10-17.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceeding › Academic › peer-review

TY - GEN

T1 - Reference Model for Generic Capabilities in Maturity Models

AU - Merkus, Jan

AU - Helms, Remko W.

AU - Kusters, Rob

N1 - Conference code: 12

PY - 2020/9

Y1 - 2020/9

N2 - Context - Many Maturity Models (MMs) have been designed for over 40 years now but selecting the constructs which chart the application areas is at variance. When comparing MMs, application area-specific constructs appear to be divers. Nevertheless, some constructs are often similar. Objective – Our research aims at finding generic constructs in existing MMs as reference for con-structing MMs. Method - We conducted literature research for generic MM constructs in organisational readiness MMs. We applied card sorting as a classification method and sorted cards according to Metaplan technique with peers. Results - Our research resulted in a limited set of generic capabilities for constructing MMs. Organising these capabilities according to widely accepted reference models in Information Systems (IS) literature results in the Generic Capability Reference (GCR) model. Conclusion – The GCR model serves as a reference model for (re- )designing MMs for the part of the generic capabilities in MMs besides application area-specific capabilities. CCS

AB - Context - Many Maturity Models (MMs) have been designed for over 40 years now but selecting the constructs which chart the application areas is at variance. When comparing MMs, application area-specific constructs appear to be divers. Nevertheless, some constructs are often similar. Objective – Our research aims at finding generic constructs in existing MMs as reference for con-structing MMs. Method - We conducted literature research for generic MM constructs in organisational readiness MMs. We applied card sorting as a classification method and sorted cards according to Metaplan technique with peers. Results - Our research resulted in a limited set of generic capabilities for constructing MMs. Organising these capabilities according to widely accepted reference models in Information Systems (IS) literature results in the Generic Capability Reference (GCR) model. Conclusion – The GCR model serves as a reference model for (re- )designing MMs for the part of the generic capabilities in MMs besides application area-specific capabilities. CCS

KW - Maturity model

KW - organisational capabilities

KW - reference model

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M3 - Conference article in proceeding

SN - 9781450387521

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EP - 17

BT - ICIME 2020

PB - Association for Computing Machinery (ACM)

CY - New York, NY

T2 - 12th International Conference on Information Management and Engineering

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