Reference Model for Generic Capabilities in Maturity Models

Research output: Chapter in Book/Report/Conference proceedingConference Article in proceedingAcademicpeer-review

69 Downloads (Pure)


Many Maturity Models (MMs) have been designed for over 40 years now but selecting the constructs which chart the application areas is at variance. When comparing MMs, application area-specific constructs appear to be divers. Nevertheless, some constructs are often similar. This research aims at finding generic constructs in existing MMs as reference for con-structing MMs. We conducted literature research for generic MM constructs in organisational readiness MMs. We applied card sorting as a classification method and sorted cards according to Metaplan technique with peers. This research resulted in a limited set of generic capabilities for constructing MMs. Organising these capabilities according to widely accepted reference models in Information Systems (IS) literature results in the Generic Capability Reference (GCR) model. The GCR model serves as a reference model for (re-) designing MMs for the part of the generic capabilities in MMs besides application area-specific capabilities.

Original languageEnglish
Title of host publicationProceedings of the 2020 12th International Conference on Information Management and Engineering, ICIME 2020
Place of PublicationNew York, NY
PublisherAssociation for Computing Machinery (ACM)
Number of pages8
ISBN (Print)9781450387521
Publication statusPublished - Sept 2020
Event12th International Conference on Information Management and Engineering - Amsterdam, Netherlands
Duration: 16 Sept 202018 Sept 2020
Conference number: 12


Conference12th International Conference on Information Management and Engineering
Abbreviated titleICIME 2020
Internet address


  • Maturity model
  • organisational capabilities
  • reference model
  • capabilities
  • organisational readiness


Dive into the research topics of 'Reference Model for Generic Capabilities in Maturity Models'. Together they form a unique fingerprint.

Cite this