Scenarios in virtual learning environments for one-to-one communication skills training

Raja Lala, Johan Jeuring, Jordy Van Dortmont, Marcell Van Geest

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A scenario is a description of a series of interactions between a player and a virtual character for one-to-one communication skills training, where at each step the player is faced with a choice between statements. In this paper, we analyse the characteristics of scenarios and provide a classification to represent such scenarios. The analysis is performed through a literature review and by comparing virtual learning environments for scenario based training. Using this analysis we specify requirements for describing communication scenarios related to their: structure (linear, branching, interleaving), properties (static information stored per scenario like situation, background, which virtual character to show), and parameters (characteristics of a scenario that can be modified per statement like a score on a learning goal and an emotional effect in a virtual character). We define a schema for representing such communication scenarios and present an authoring tool to create a scenario.
Original languageEnglish
Pages (from-to)17
JournalInternational Journal of Educational Technology in Higher Education
Issue number1
Publication statusPublished - 11 May 2017


  • communication skills
  • virtual learning
  • dialogue
  • serious game
  • authoring tool
  • scenario structure
  • characteristics
  • schema
  • asset
  • simulation
  • RAGE


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