Social Dynamics of Service Interactions

Research output: Contribution to conference › Paper › Academic

Original language	English
Publication status	Published - Jun 2017
Event	QUIS 15th International research symposium on service excellence in management - Porto, Portugal Duration: 12 Jun 2017 → 15 Jun 2017 https://web.fe.up.pt/~quis15/

Conference	QUIS 15th International research symposium on service excellence in management
Abbreviated title	QUIS 15
Country/Territory	Portugal
City	Porto
Period	12/06/17 → 15/06/17
Internet address	https://web.fe.up.pt/~quis15/

Cite this

@conference{3b33368e7255483aa4e3893b79f7b9a1,

title = "Social Dynamics of Service Interactions",

author = "A.P. Henkel",

year = "2017",

month = jun,

language = "English",

note = "QUIS 15th International research symposium on service excellence in management, QUIS 15 ; Conference date: 12-06-2017 Through 15-06-2017",

url = "https://web.fe.up.pt/~quis15/",

}